Customer Service Portfolio Manager

3 weeks ago


Basingstoke, Hampshire, United Kingdom KONE PLC Full time
Portfolio Retention Specialist Role

The purpose of the role is to take care of core 1 and core 2 maintenance customers by phone and supporting Supervisor maintenance contract renegotiations ensuring that we respond to their requirements and support them proactively.

This specialist also supports maintenance and Operational teams in KONE branch/region or central offices, helping to ensure a high level of customer satisfaction and retention.

Key Responsibilities:
  • Manage relationships with key customers to maintain and grow business
  • Negotiate and renegotiate maintenance contracts to meet customer needs
  • Support maintenance and Operational teams in delivering excellent customer service

We offer a competitive salary package for this role, estimated to be around $70,000 - $90,000 per year, depending on experience and location.



  • Basingstoke, Hampshire, United Kingdom KONE PLC Full time

    Job DescriptionThe Portfolio Retention Specialist role exists in KONE offices. The purpose of this position is to ensure the core maintenance customers are taken care of by phone and support renegotiations of maintenance contracts, guaranteeing a proactive response to customer requirements.The Portfolio Retention Specialist supports maintenance and...


  • Basingstoke, Hampshire, United Kingdom KONE PLC Full time

    Job DescriptionThe Portfolio Management Expert plays a crucial role in the KONE organization, responsible for managing core 1 and core 2 maintenance customers. Estimated annual salary: £45,000 - £60,000.This position requires a customer-centric mindset, effective communication skills in English, and proficiency in Microsoft Office and CRM software.


  • Basingstoke, Hampshire, United Kingdom KONE PLC Full time

    About the RoleThe Portfolio Retention Business Manager position is a key role within KONE's organization, based in one of our branch or central offices.This position focuses on supporting core 1 and core 2 maintenance customers, providing expert phone support and collaborating with Supervisors to ensure timely responses to customer requirements and proactive...


  • Basingstoke, Hampshire, United Kingdom Vero HR Ltd Full time

    We are Vero HR Ltd, an internal recruitment partner for a well-established independent banking and financial services group.A highly organised and meticulous Financial Portfolio Manager is required to join the team in Basingstoke. Your main focus will be to manage assigned portfolios of accounts, ensuring timely recovery of outstanding debts.Key...

  • Portfolio Manager

    3 weeks ago


    Basingstoke, Hampshire, United Kingdom Kone México Full time

    Job Description:Kone MéxicoThis is a full-time position that offers a competitive salary of $65,000 - $85,000 per year, 25 days holiday and 8 additional Bank Holidays, Pension Scheme, Development opportunities and development reviews to help you achieve your professional goals.About the Job:The Portfolio Retention Specialist role exists in Kone...


  • Basingstoke, Hampshire, United Kingdom KONE PLC Full time

    Job DescriptionThe Portfolio Retention Specialist role at KONE exists in our branch or central offices. The primary purpose of this role is to ensure the successful maintenance of core 1 and core 2 customers by phone, supporting Supervisor contract renegotiations to meet customer requirements proactively.Key Responsibilities:Custome Retention and...


  • Basingstoke, Hampshire, United Kingdom Kone México Full time

    Portfolio Retention SpecialistIn KONE México, we are seeking a skilled Portfolio Retention Specialist to join our team. This role is responsible for managing core 1 and core 2 maintenance customers by phone and supporting Supervisor maintenance contract renegotiations.About the Role:The ideal candidate will have account management experience, proficient in...


  • Basingstoke, Hampshire, United Kingdom Kone México Full time

    About the JobWe are looking for an experienced Portfolio Maintenance Manager to take care of core 1 and core 2 maintenance customers by phone and supporting Supervisor maintenance contract renegotiations. The ideal candidate will be responsible for creating tender documentation, driving execution of individual sales plans, and gathering market information.


  • Basingstoke, Hampshire, United Kingdom Exertis Full time

    At Exertis, we are seeking a seasoned sales professional to oversee the growth of our mobile product sales portfolio.This role involves managing a team of sales representatives and developing strategies to expand our customer base and improve relationships with vendors.We are looking for an individual with excellent communication skills and a proven track...


  • Basingstoke, Hampshire, United Kingdom KONE PLC Full time

    About the OpportunityWe are seeking an experienced Portfolio Retention Specialist to join our team at KONE PLC. This role is ideal for individuals who enjoy working in a dynamic environment, building strong customer relationships, and driving sales growth.The successful candidate will be responsible for managing a portfolio of customers, ensuring timely...


  • Basingstoke, Hampshire, United Kingdom Artemis Recruitment Consultants Ltd Full time

    We are excited to announce a new opportunity for an Investment Portfolio Manager to join our team at Artemis Recruitment Consultants Ltd in Basingstoke.In this role, you will be responsible for:Managingsourcing portfolios and making investment recommendationsConducting research and analysis to identify opportunities and risksDeveloping and maintaining...


  • Basingstoke, Hampshire, United Kingdom KONE PLC Full time

    About the RoleThe Portfolio Retention Specialist role is a key position within KONE's branch or central offices. The primary objective of this role is to ensure the satisfaction of core 1 and core 2 maintenance customers by providing exceptional phone support and collaborating with the Supervisor to renegotiate maintenance contracts.The ideal candidate will...


  • Basingstoke, Hampshire, United Kingdom Atomic Weapons Establishment Full time

    Job DescriptionWe are seeking a Senior Portfolio Analyst to join our Projects Team at Atomic Weapons Establishment (AWE) Nuclear Security Technologies.The successful candidate will be responsible for absorbing complex programmatic data points and turning them into a coherent and easily understandable story.This includes creating reporting dashboards and...


  • Basingstoke, Hampshire, United Kingdom Vero HR Ltd Full time

    About the Role:As a skilled Credit Controller, you will be responsible for managing an assigned portfolio of accounts, ensuring timely recovery of outstanding debts.The ideal candidate will possess strong organisational skills, attention to detail, and excellent communication skills.You will work closely with the debt recovery team based in Manchester,...


  • Basingstoke, Hampshire, United Kingdom KONE PLC Full time

    Portfolio Retention Specialist Job DescriptionThe Portfolio Retention Specialist plays a critical role in ensuring the success of our core 1 and core 2 maintenance customers. This includes handling customer inquiries via phone, supporting contract renegotiations, and collaborating with maintenance and operational teams.Key Responsibilities:Taking care of...


  • Basingstoke, Hampshire, United Kingdom Biomerieux Full time

    bioMérieux is a family-owned global company with a long-term vision and human-centered culture. As a Customer Service Development Specialist, you will be based in our Basingstoke office and work as part of the Customer Relationship Centre team to ensure the ongoing development of customer satisfaction, loyalty, and retention.ResponsibilitiesYou will receive...


  • Basingstoke, Hampshire, United Kingdom KONE PLC Full time

    Portfolio Retention Specialist Career OpportunitiesKONE PLC is seeking a skilled Portfolio Retention Specialist to join our team. As a Portfolio Retention Specialist, you will play a critical role in ensuring the success of our core 1 and core 2 maintenance customers.Responsibilities:Take ownership of customer inquiries and resolve issues promptlySupport...


  • Basingstoke, Hampshire, United Kingdom Robertson Bell Full time

    Robertson BellWe are seeking a highly skilled Finance Analysis Manager to join our talented team and oversee the management of an extensive fixed asset portfolio.About the RoleThis is a key leadership position within the finance function, offering the chance to shape policies, and drive innovation in processes and systems across the entirety of the fixed...


  • Basingstoke, Hampshire, United Kingdom Vistry Group Full time

    Job Title: Customer Service ManagerWe are seeking a highly skilled Contact Centre Supervisor to lead our team in delivering exceptional customer service across various locations.About the Role:Improve customer satisfaction by responding to inquiries in a timely and efficient manner, with an estimated salary of £40,000 - £55,000 per annum.Supervise a team...

  • Tax Portfolio Manager

    3 weeks ago


    Basingstoke, Hampshire, United Kingdom Lloyd Recruitment Limited Full time

    Job Description We require an experienced tax professional to manage a diverse range of corporate tax clients, ensuring accurate and timely submissions. Responsibilities include: Advising clients on tax compliance and legislative changes. Managing tax portfolios, including individual client accounts. Tax Knowledge: Strong understanding of UK tax law and...