Onsite 2nd Line Support Specialist

3 weeks ago


London, Greater London, United Kingdom Synapri Full time

About the Role: Synapri is collaborating with a prominent Microsoft Gold Partner consultancy to recruit a 2nd Line Onsite Support Engineer. This position is critical in providing support to a prestigious client, a leading Magic Circle law firm.

Contract Type: This is a long-term, Fixed Term Contract.

Key Responsibilities:

  • Manage devices across a diverse range of Windows, Mac, and mobile platforms (Android, iOS).
  • Oversee the deployment and upkeep of Entra ID, M365, OneDrive, and SharePoint.
  • Provide support for printers and audiovisual equipment.
  • Handle helpdesk inquiries and incident management.
  • Ensure adherence to Cyber Essentials Plus standards.
  • Engage in stakeholder management effectively.

Essential Skills:

  • A minimum of 3 years of experience in 2nd Line Support.
  • Ability to commute to Central London five days a week.
  • Proficient in managing both Mac and Windows environments.
  • Experience within a legal firm and familiarity with industry-specific applications is preferred.
  • Strong stakeholder management capabilities.

If you possess the necessary skills and are prepared for a daily commute, we encourage you to consider this opportunity.



  • London, Greater London, United Kingdom Franklin Fitch Full time

    Job Opportunity at Franklin Fitch About the Role We are seeking a highly skilled and experienced 2nd Line Onsite Engineer to join our team at Franklin Fitch. As a 2nd Line Onsite Engineer, you will be responsible for handling client interaction and taking full ownership of their tickets. You will work closely with our clients to understand their technical...


  • London, Greater London, United Kingdom Synapri Full time

    About the Role: Synapri is collaborating with a prominent Microsoft Gold Partner consultancy to recruit a 2nd Line Onsite Support Engineer. This position is essential for supporting a significant client, a prestigious Magic Circle law firm.Contract Type: This is a long-term, Fixed Term Contract.Key Responsibilities:Manage devices across a diverse range of...


  • London, Greater London, United Kingdom Synapri Full time

    Company Overview: Synapri is collaborating with a prestigious Microsoft Gold Partnered consultancy to recruit a 2nd Line Onsite Support Engineer to assist a prominent client in the legal sector.Contract Type: This position is a long-term Fixed Term Contract.Key Responsibilities:Manage devices across a diverse range of operating systems including Windows,...

  • IT Support Specialist

    3 weeks ago


    London, Greater London, United Kingdom VIQU Limited Full time

    IT Support Specialist - 2nd LineLocation: LondonSalary: Up to £35,000VIQU Limited is collaborating with a prominent IT solutions provider renowned for their expertise in IT infrastructure, managed services, consultancy, software solutions, and cybersecurity. They serve a diverse range of sectors, delivering tailored services to enhance operational...


  • London, Greater London, United Kingdom VIQU Limited Full time

    2nd Line Support EngineerVIQU Limited is a prominent player in the financial services sector, committed to providing exceptional solutions to its clientele. We are currently in the midst of a significant domain transition due to a recent merger and are in search of a proficient 2nd Line Support Engineer to facilitate this process. Your role will involve...


  • London, Greater London, United Kingdom Directions Recruitment Specialists Full time

    Job Summary:Directions Recruitment Specialists is seeking a highly skilled 2nd Line Support Engineer to join our team. As a 2nd Line Support Engineer, you will be responsible for providing comprehensive technical support and troubleshooting assistance to clients via remote desktop tools, specifically for Windows 10 & 11, Mac operating systems, hardware, and...


  • London, Greater London, United Kingdom Directions Recruitment Specialists Full time

    Job Summary:Directions Recruitment Specialists is seeking a highly skilled 2nd Line Support Engineer to join our team. As a 2nd Line Support Engineer, you will be responsible for providing comprehensive technical support and troubleshooting assistance to clients via remote desktop tools, specifically for Windows 10 & 11, Mac operating systems, hardware, and...


  • London, Greater London, United Kingdom Concept Resourcing Full time

    Job OverviewConcept Resourcing is seeking a skilled 2nd Line Support Specialist to join our team. As a 2nd Line Support Specialist, you will be responsible for providing technical support and troubleshooting services to our clients.Key Responsibilities:Manage and resolve technical issues through effective troubleshooting and problem-solving...


  • London, Greater London, United Kingdom Concept Resourcing Full time

    Job OverviewConcept Resourcing is seeking a skilled 2nd Line Support Specialist to join our team. As a 2nd Line Support Specialist, you will be responsible for providing technical support and troubleshooting services to our clients.Key Responsibilities:Manage and resolve technical issues through effective troubleshooting and problem-solving...


  • London, Greater London, United Kingdom Mackenzie Jones Full time

    Position: IT Support Engineer - 1st and 2nd LineType: Permanent EmploymentSalary: £34,000 + Comprehensive Benefits PackageLocation: Onsite - Central LondonThis role requires working onsite from Monday to Friday during term time, with the possibility of remote work or adjusted hours during school holiday periods.Eligibility: Must be authorized to work in the...


  • London, Greater London, United Kingdom C4S Search Ltd Full time

    **Job Title:** 2nd Line Support Specialist**Salary:** £35,000 - £40,000**Benefits:**Minimum employee contribution to pension schemePension advisorsLife insuranceIncome protectionHealth cash planPrivate medical and dental insuranceCycle to work schemeWellness platformIT equipment purchase schemeElectric car scheme**Job Type:** Full-time**Work Schedule:** 40...


  • London, Greater London, United Kingdom C4S Search Ltd Full time

    **Job Title:** 2nd Line Support Specialist**Salary:** £35,000 - £40,000**Benefits:**Minimum employee contribution to pension schemePension advisorsLife insuranceIncome protectionHealth cash planPrivate medical and dental insuranceCycle to work schemeWellness platformIT equipment purchase schemeElectric car scheme**Job Type:** Full-time**Work Schedule:** 40...

  • IT Support Specialist

    3 weeks ago


    London, Greater London, United Kingdom COREcruitment UK Full time

    COREcruitment UK is seeking a skilled and dedicated 2nd Line Support Engineer to join our growing team in London. This role offers a hybrid working arrangement, providing flexibility while ensuring collaboration within the team. About the Role As a 2nd Line Support Engineer, you will be responsible for providing high-level technical support and...

  • IT Support Engineer

    3 weeks ago


    London, Greater London, United Kingdom Mackenzie Jones Full time

    Position: IT Support Engineer - 1st & 2nd LineEmployment Type: PermanentSalary: £34K + Comprehensive Benefits PackageLocation: Onsite - Central LondonThis role involves working onsite Monday to Friday during term time, with the possibility of remote work or adjusted hours during school holidays.Eligibility: Must be authorized to work in the UK.Mackenzie...

  • Support Technician

    3 weeks ago


    London, Greater London, United Kingdom Mackenzie Jones Full time

    Position: IT Support Engineer - 1st & 2nd LineType: Permanent EmploymentSalary: £34,000 + Comprehensive Benefits PackageLocation: Onsite - Central LondonThis role requires working onsite Monday to Friday during term time, with the option for remote work or reduced hours during school holidays.Eligibility: Must have the right to work in the UK.Mackenzie...


  • London, Greater London, United Kingdom Concept Full time

    Job Title: 2nd Line Support EngineerLocation: Central LondonSalary: £37,000 per annumEmployment Type: Full-time, PermanentWe are assisting a technology client who are seeking a talented 2nd Line Support Engineer. As a 2nd Line Support Engineer, you will be responsible for troubleshooting, maintaining, and supporting a wide range of systems. You will handle...


  • London, Greater London, United Kingdom Concept Full time

    Job Title: 2nd Line Support EngineerLocation: Central LondonSalary: £37,000 per annumEmployment Type: Full-time, PermanentWe are assisting a technology client who are seeking a talented 2nd Line Support Engineer. As a 2nd Line Support Engineer, you will be responsible for troubleshooting, maintaining, and supporting a wide range of systems. You will handle...


  • London, Greater London, United Kingdom Franklin Fitch Full time

    Position OverviewWe are seeking a dedicated 2nd Line Onsite Engineer to join our team at Franklin Fitch. This role offers a competitive salary range of £35,000 - £45,000 and requires full-time onsite presence in a dynamic work environment.Role ResponsibilitiesAs a key member of our support team, you will be responsible for:Providing exceptional technical...


  • London, Greater London, United Kingdom Polar Recruitment Services Full time

    Job Summary:The 2nd Line Support Engineer will provide technical support to various sites around central London. This role involves troubleshooting and resolving hardware and software issues on a range of products, including laptops, desktops, mobile phones, and printers.Key Responsibilities:Provide technical support to customers with hardware and software...


  • London, Greater London, United Kingdom Franklin Fitch Full time

    Position OverviewWe are seeking a dedicated 2nd Line Onsite Engineer to join our team at Franklin Fitch. This role offers a competitive salary range of £35,000 - £45,000 and requires full-time onsite presence in a dynamic environment.Role ResponsibilitiesAs a vital member of our support team, you will engage directly with clients, ensuring their technical...