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2nd Line Support Specialist

2 months ago

London, Greater London, United Kingdom Polar Recruitment Services Full time

Job Summary:

The 2nd Line Support Engineer will provide technical support to various sites around central London. This role involves troubleshooting and resolving hardware and software issues on a range of products, including laptops, desktops, mobile phones, and printers.

Key Responsibilities:

  • Provide technical support to customers with hardware and software issues
  • Assist with imaging and mobile device support
  • Work with a team to resolve technical issues and improve service delivery
  • Collaborate with other departments to ensure seamless service delivery

Requirements:

  • Strong 2nd Line support experience
  • Experience in hardware support
  • Mobile device support
  • Imaging experience

Working Hours:

Between 08:00 - 18:30

About Polar Recruitment Services:

Polar Recruitment Services is a true business partner to this client, with over 10 years of successful hires. We have the expertise and experience to help you take the next step in your career.