2nd Line AWS Support Specialist

5 days ago


London, Greater London, United Kingdom C4S Search Ltd Full time

**Job Title:** 2nd Line Support Specialist

**Salary:** £35,000 - £40,000

**Benefits:**

  • Minimum employee contribution to pension scheme
  • Pension advisors
  • Life insurance
  • Income protection
  • Health cash plan
  • Private medical and dental insurance
  • Cycle to work scheme
  • Wellness platform
  • IT equipment purchase scheme
  • Electric car scheme

**Job Type:** Full-time

**Work Schedule:** 40 hours per week + optional overtime

**Company:** Leading Managed Service Provider (MSP)

**Location:** On-site at client offices

**Job Summary:

We are seeking a highly skilled 2nd Line Support Specialist to join our team at C4S Search Ltd. As a 2nd Line Support Specialist, you will be responsible for providing technical support to clients, troubleshooting issues, and resolving problems in a timely and efficient manner.

**Key Responsibilities:**

  • Provide technical support to clients via phone, email, or in-person
  • Troubleshoot and resolve technical issues related to cloud computing, Microsoft Exchange, SCCM, Office 365, Windows Servers, Server Virtualization, Local Area Networking, and SharePoint
  • Collaborate with 1st Line Support Specialists to resolve complex technical issues
  • Develop and maintain technical knowledge and skills to stay up-to-date with industry trends and technologies
  • Communicate effectively with clients and internal stakeholders to ensure seamless support experience

**Requirements:**

  • 2+ years of experience in a technical support role
  • Strong knowledge of cloud computing, Microsoft Exchange, SCCM, Office 365, Windows Servers, Server Virtualization, Local Area Networking, and SharePoint
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively

**What We Offer:**

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance


  • London, Greater London, United Kingdom Concept Resourcing Full time

    Job OverviewConcept Resourcing is seeking a skilled 2nd Line Support Specialist to join our team. As a 2nd Line Support Specialist, you will be responsible for providing technical support and troubleshooting services to our clients.Key Responsibilities:Manage and resolve technical issues through effective troubleshooting and problem-solving...


  • London, Greater London, United Kingdom Concept Resourcing Full time

    Job OverviewConcept Resourcing is seeking a skilled 2nd Line Support Specialist to join our team. As a 2nd Line Support Specialist, you will be responsible for providing technical support and troubleshooting services to our clients.Key Responsibilities:Manage and resolve technical issues through effective troubleshooting and problem-solving...


  • London, Greater London, United Kingdom Concept Full time

    Job Title: 2nd Line Support EngineerLocation: Central LondonSalary: £37,000 per annumEmployment Type: Full-time, PermanentWe are assisting a technology client who are seeking a talented 2nd Line Support Engineer. As a 2nd Line Support Engineer, you will be responsible for troubleshooting, maintaining, and supporting a wide range of systems. You will handle...


  • London, Greater London, United Kingdom Concept Full time

    Job Title: 2nd Line Support EngineerLocation: Central LondonSalary: £37,000 per annumEmployment Type: Full-time, PermanentWe are assisting a technology client who are seeking a talented 2nd Line Support Engineer. As a 2nd Line Support Engineer, you will be responsible for troubleshooting, maintaining, and supporting a wide range of systems. You will handle...

  • IT Support Specialist

    4 weeks ago


    London, Greater London, United Kingdom VIQU Limited Full time

    IT Support Specialist - 2nd LineLocation: LondonSalary: Up to £35,000VIQU Limited is collaborating with a prominent IT solutions provider renowned for their expertise in IT infrastructure, managed services, consultancy, software solutions, and cybersecurity. They serve a diverse range of sectors, delivering tailored services to enhance operational...


  • London, Greater London, United Kingdom IT Talent Solutions Ltd Full time

    We are seeking a skilled and proactive 2nd Line Support Engineer to join the IT team at IT Talent Solutions Ltd. The ideal candidate will be responsible for providing advanced technical support to our internal and external clients, ensuring the smooth operation of IT systems and resolving complex technical issues efficiently.This role is crucial in...


  • London, Greater London, United Kingdom IT Talent Solutions Ltd Full time

    We are seeking a skilled and proactive 2nd Line Support Engineer to join the IT team at IT Talent Solutions Ltd. The ideal candidate will be responsible for providing advanced technical support to our internal and external clients, ensuring the smooth operation of IT systems and resolving complex technical issues efficiently.This role is crucial in...

  • IT Support Specialist

    3 weeks ago


    London, Greater London, United Kingdom COREcruitment UK Full time

    COREcruitment UK is seeking a skilled and dedicated 2nd Line Support Engineer to join our growing team in London. This role offers a hybrid working arrangement, providing flexibility while ensuring collaboration within the team. About the Role As a 2nd Line Support Engineer, you will be responsible for providing high-level technical support and...


  • London, Greater London, United Kingdom Franklin Fitch Full time

    Job Opportunity at Franklin Fitch About the Role We are seeking a highly skilled and experienced 2nd Line Onsite Engineer to join our team at Franklin Fitch. As a 2nd Line Onsite Engineer, you will be responsible for handling client interaction and taking full ownership of their tickets. You will work closely with our clients to understand their technical...


  • London, Greater London, United Kingdom Polar Recruitment Services Full time

    Job Summary:The 2nd Line Support Engineer will provide technical support to various sites around central London. This role involves troubleshooting and resolving hardware and software issues on a range of products, including laptops, desktops, mobile phones, and printers.Key Responsibilities:Provide technical support to customers with hardware and software...


  • London, Greater London, United Kingdom Directions Recruitment Specialists Full time

    Job Summary:Directions Recruitment Specialists is seeking a highly skilled 2nd Line Support Engineer to join our team. As a 2nd Line Support Engineer, you will be responsible for providing comprehensive technical support and troubleshooting assistance to clients via remote desktop tools, specifically for Windows 10 & 11, Mac operating systems, hardware, and...


  • London, Greater London, United Kingdom Directions Recruitment Specialists Full time

    Job Summary:Directions Recruitment Specialists is seeking a highly skilled 2nd Line Support Engineer to join our team. As a 2nd Line Support Engineer, you will be responsible for providing comprehensive technical support and troubleshooting assistance to clients via remote desktop tools, specifically for Windows 10 & 11, Mac operating systems, hardware, and...


  • London, Greater London, United Kingdom Teaching Vacancies Full time

    Job Summary:We are seeking a highly skilled and experienced 2nd Line IT Technician to join our team at Teaching Vacancies. As a key member of our IT department, you will be responsible for providing technical support and resolving complex IT issues.Key Responsibilities:Provide technical support and troubleshooting for IT-related issuesCollaborate with the IT...


  • London, Greater London, United Kingdom Teaching Vacancies Full time

    Job Summary:We are seeking a highly skilled and experienced 2nd Line IT Technician to join our team at Teaching Vacancies. As a key member of our IT department, you will be responsible for providing technical support and resolving complex IT issues.Key Responsibilities:Provide technical support and troubleshooting for IT-related issuesCollaborate with the IT...


  • London, Greater London, United Kingdom VIQU Limited Full time

    2nd Line Support EngineerVIQU Limited is a prominent player in the financial services sector, committed to providing exceptional solutions to its clientele. We are currently in the midst of a significant domain transition due to a recent merger and are in search of a proficient 2nd Line Support Engineer to facilitate this process. Your role will involve...


  • London, Greater London, United Kingdom Investigo Limited Full time

    Investigo Limited is seeking an experienced 2nd Line Desktop Support Engineer to join an existing team. The successful candidate will be required to work on-site for the first 2-3 weeks, transitioning to a hybrid model after relationships are formed.Key ResponsibilitiesProvide exceptional customer service and be the primary point of contact for IT support...


  • London, Greater London, United Kingdom Investigo Limited Full time

    Investigo Limited is seeking an experienced 2nd Line Desktop Support Engineer to join an existing team. The successful candidate will be required to work on-site for the first 2-3 weeks, transitioning to a hybrid model after relationships are formed.Key ResponsibilitiesProvide exceptional customer service and be the primary point of contact for IT support...


  • London, Greater London, United Kingdom Hamilton Barnes Associates Limited Full time

    About the Role:We are seeking a skilled 2nd Line Technical Support Specialist to join our team at Hamilton Barnes Associates Limited. As a key member of our technical support team, you will play a vital role in providing high-quality support to our customers.Key Responsibilities:Provide advanced technical support to customers via various communication...


  • London, Greater London, United Kingdom Hamilton Barnes Associates Limited Full time

    About the Role:We are seeking a skilled 2nd Line Technical Support Specialist to join our team at Hamilton Barnes Associates Limited. As a key member of our technical support team, you will play a vital role in providing high-quality support to our customers.Key Responsibilities:Provide advanced technical support to customers via various communication...

  • IT Support Specialist

    4 weeks ago


    London, Greater London, United Kingdom Focus Group Full time

    Job Title - IT Support Specialist - 2nd & 3rd LineReports to - Customer Operations ManagerDepartment - OperationsSalary - Up to £28,000Location - Hybrid/Remote with occasional office presence required.About Us:At Focus Group, we are dedicated to empowering businesses and nurturing local partnerships. With a talented workforce of over 900 professionals...