Deputy General Manager

2 weeks ago

London, Greater London, United Kingdom CH&CO Full time

About the Role

As Deputy General Manager, you will play a vital role in ensuring the smooth operation and success of our catering services. Reporting to the General Manager, you will be responsible for overseeing various departments and maintaining high standards across all aspects of our business.

Key Responsibilities
  • Act as the primary point of contact for client inquiries and concerns in the absence of the General Manager, promptly addressing any issues that arise.
  • Ensure consistent delivery of exceptional food and service experiences, adhering to CH&CO's brand standards and expectations.
  • Provide support and guidance to departments including Reception, Coffee House, Bar, AV, Kitchen, Sales, and Marketing.
  • Oversee financial reporting processes, ensuring accuracy and efficiency in weekly and monthly reports.
What We Offer

At CH&CO, we believe in investing in our employees' growth and well-being. We offer a comprehensive benefits package designed to support your professional development and personal life:

  • Opportunities for continuous learning and professional development.
  • Life assurance scheme for added financial security.
  • Pension scheme to plan for your future.
  • Generous holiday allowance to enjoy time off.
  • Private medical eligibility for peace of mind.
  • Eye care benefits to support your vision health.
  • A robust wellbeing strategy, including access to an Employee Assistance Programme and salary finance options.
  • Family-friendly policies to support work-life balance.
  • Regular social events and open communication with leadership.
  • Holiday purchase scheme for added flexibility.
  • Volunteering days to give back to the community.
  • Professional subscriptions to enhance your expertise.
  • Recognition schemes and people awards to celebrate achievements.
  • Long service awards to acknowledge dedication.
  • Access to high street discount vouchers for everyday savings.
  • Cycle to work scheme to promote sustainable commuting.

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