Front of House Operations Manager for UK and Ireland

3 weeks ago

London, Greater London, United Kingdom Compass Group UK & Ireland Full time
We are seeking a dedicated Front of House Operations Manager to oversee and inspire our vibrant team of 5 Ambassadors across the UK and Ireland. This role will focus on providing exceptional service within a prestigious corporate environment.

Key Responsibilities:
  • Manage and coordinate the Guest Services Contract, ensuring compliance with established standards.
  • Deliver high-quality Front of House services, including Switchboard operations and on-site event coordination.
  • Contribute to the strategic growth and development of all locations within the UK and Ireland.
  • Maintain a proactive presence at the reception desk during peak operational hours.
  • Anticipate guest needs to ensure a high level of satisfaction.
  • Build and nurture relationships with clients and guests, understanding their business requirements.
  • Lead, motivate, and develop a diverse team across multiple locations.
  • Monitor and manage operational costs effectively.
The Ideal Candidate Will:
  • Embody our core values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, and Stronger Together.
  • Possess proven leadership and customer service skills in a similar high-end environment.
  • Demonstrate the ability to establish immediate rapport and communicate effectively at all levels.
  • Exhibit strong organizational skills and a commitment to delivering exceptional service.
  • Have excellent interpersonal skills and a vibrant personality.
  • Show proficiency in English, both written and verbal.
  • Be comfortable with IT and computer systems.
  • Be self-driven and adaptable to changing circumstances.
  • Have experience in preparing and presenting reports.
  • Understand financial management and budgeting.
Benefits Include:
  • Exclusive travel discounts with major providers.
  • Grocery discounts with leading supermarket chains.
  • Financial wellness programs for a secure future.
  • Cash rewards for spending and referrals.
  • Contributory pension scheme.
  • Access to wellness initiatives promoting mental health.
  • Employee Assistance Program for team support.
  • Quick access to healthcare services.
  • Opportunities for personal and professional development.
  • Recognition programs for outstanding service.
  • Paid time off for charitable activities.
About Us:

We are a recognized leader in providing tailored front and back of house services to corporate clients across the UK and Ireland. Our commitment to excellence is reflected in our partnerships with some of the most innovative companies in the industry. We pride ourselves on fostering a diverse and inclusive workplace, where every team member is valued and supported in their career growth.

  • Front of House Operations Manager for UK and Ireland

    3 weeks ago

    London, Greater London, United Kingdom Rapport Full time

    Job OverviewWe are seeking a Front of House Operations Manager to oversee and inspire our dedicated Rapport team of 5 Ambassadors across key locations. This role is pivotal in ensuring exceptional service delivery within a prestigious corporate environment.We are in search of an individual who possesses a remarkable talent for establishing immediate...

  • Front-of-House Operations Leader

    3 weeks ago

    London, Greater London, United Kingdom Compass Group UK & Ireland Full time

    We are seeking a Front-of-House Operations Leader to oversee a dedicated team of 27 Rapport Ambassadors across multiple client locations. This role is pivotal in managing a vibrant front-of-house team, ensuring outstanding service and support for our clients, their customers, guests, and service partners, all while adhering to established service level...

  • Front of House Operations Manager

    6 days ago

    London, Greater London, United Kingdom Front Marketing Recruitment Full time

    Job Title: Front of House ManagerCompany: Front Marketing RecruitmentJob Type: Full-timeLocation: LondonJob Description:Job Summary:We are seeking an experienced Front of House Manager to join our team at Front Marketing Recruitment. As a Front of House Manager, you will be responsible for ensuring exceptional customer service and a seamless experience for...

  • Front of House Operations Manager

    5 days ago

    London, Greater London, United Kingdom Front Marketing Recruitment Full time

    Job Title: Front of House ManagerCompany: Front Marketing RecruitmentJob Type: Full-timeLocation: LondonJob Description:Job Summary:We are seeking an experienced Front of House Manager to join our team at Front Marketing Recruitment. As a Front of House Manager, you will be responsible for ensuring exceptional client experiences and operational efficiency in...

  • Front of House Operations Manager

    5 days ago

    London, Greater London, United Kingdom Front Marketing Recruitment Full time

    Job Title: Front of House ManagerCompany: Front Marketing RecruitmentJob Type: Full-timeLocation: LondonJob Description:We are seeking a highly motivated and experienced Front of House Manager to join our team. As a Front of House Manager, you will be responsible for ensuring that our clients receive exceptional service and that our operations run...

  • Front-of-House Operations Leader

    3 weeks ago

    London, Greater London, United Kingdom Compass Group UK & Ireland Full time

    We are seeking a Front-of-House Operations Leader to oversee a dedicated team of 27 Rapport Ambassadors across multiple client locations. This role is essential in managing a vibrant front-of-house team, ensuring outstanding service and support for the client, its customers, guests, and service partners, all while adhering to established service level...

  • Front-of-House Operations Leader

    3 weeks ago

    London, Greater London, United Kingdom Compass Group UK & Ireland Full time

    We are seeking a Front-of-House Operations Leader to oversee a dedicated team of 27 Rapport Ambassadors across multiple client locations. This role is pivotal in managing a vibrant front-of-house team, ensuring outstanding service and support for the client, its customers, guests, and service partners, all while adhering to established service level...

  • Front of House Operations Supervisor

    3 weeks ago

    London, Greater London, United Kingdom Compass Group UK & Ireland Full time

    About the RoleWe are seeking enthusiastic individuals to take on the role of Reception/Guest Services Team Leader at Compass Group UK & Ireland. This position is essential in ensuring that our guests receive exceptional service in a welcoming environment. The successful candidates will oversee multiple Reception/Guest Services Team Leaders and Senior Front...

  • Guest Services Supervisor for UK and Ireland

    3 weeks ago

    London, Greater London, United Kingdom Compass Group UK & Ireland Full time

    We are seeking a dedicated Guest Services Supervisor to lead our exceptional team of 5 Ambassadors across key locations. This role is pivotal in ensuring outstanding service delivery within a prestigious corporate environment. Our client is a renowned global investment firm, providing a remarkable workspace that fosters collaboration and excellence.Key...

  • Front of House Operations Manager

    1 day ago

    London, Greater London, United Kingdom The Other House Full time

    About The Other HouseWe are a pioneering lifestyle brand redefining the hotel market by blurring the lines between hotels, serviced apartments, and private rentals. Our mission is to provide a sense of home with beautifully designed club flats, access to hotel-style services, and a member's club for as long as you are in town.Job SummaryWe are seeking a...

  • Front of House Operations Manager

    1 day ago

    London, Greater London, United Kingdom The Other House Full time

    About The Other HouseWe are a pioneering lifestyle brand redefining the hotel market by blurring the lines between hotels, serviced apartments, and private rentals. Our mission is to provide a sense of home with beautifully designed club flats, access to hotel-style services, and a member's club for as long as you are in town.Job SummaryWe are seeking a...

  • Front of House Operations Manager

    2 weeks ago

    London, Greater London, United Kingdom The Other House Full time

    Job DescriptionJob Title: Front of House ManagerCompany: The Other HouseLocation: LondonJob Type: Full-timeJob Category: HospitalityAbout Us:The Other House is a leading lifestyle brand that redefines the hotel market by providing a unique blend of comfort, luxury, and sustainability. Our Residents Clubs offer beautifully designed club flats, access to...

  • Front of House Operations Manager

    3 weeks ago

    London, Greater London, United Kingdom Front of House Recruitment Full time

    Reception Manager opportunity in a prestigious corporate environment. Competitive salary with bonus potential. This role is structured around a standard Monday to Friday schedule, ideal for those with a background in hospitality or client services.We seek a dynamic leader with a proven track record in managing teams and delivering exceptional service in a...

  • Front Office Operations Supervisor

    3 weeks ago

    London, Greater London, United Kingdom Compass Group UK & Ireland Full time

    We are seeking a Front Office Operations Supervisor to join our team at Compass Group UK & Ireland. This is an excellent opportunity to be part of a dynamic and expanding workforce. The Supervisor will assist the Guest Service Account Director and the Guest Service Manager in ensuring that all client requirements are met and surpassed in a courteous and...

  • Front of House Operations Manager

    2 weeks ago

    London, Greater London, United Kingdom The Other House Full time

    About The Other HouseWe are a pioneering lifestyle brand that is redefining the hotel market. Our mission is to provide a unique and personalized experience for our residents and guests, blending the comfort of home with the luxury of a hotel.Job SummaryWe are seeking a highly skilled and experienced Front of House Manager to lead our team of HouseJacks and...

  • Front of House Operations Manager

    5 days ago

    London, Greater London, United Kingdom The Other House Full time

    About The Other HouseThe Other House is a pioneering lifestyle brand that is redefining the hotel market. We offer a unique blend of comfort, luxury, and sustainability, with a focus on smart technology and eco-friendly practices.Job SummaryWe are seeking an experienced Front of House Manager to lead our team of HouseJacks and deliver exceptional guest...

  • Front of House Operations Manager

    5 days ago

    London, Greater London, United Kingdom The Other House Full time

    About The Other HouseWe are a pioneering lifestyle brand that is redefining the hotel market. Our mission is to provide a unique and personalized experience for our residents and guests, blending the comfort of home with the luxury of a hotel.Job SummaryWe are seeking a highly skilled and experienced Front of House Manager to lead our team of HouseJacks and...

  • Front Office Operations Supervisor

    3 weeks ago

    London, Greater London, United Kingdom Compass Group UK & Ireland Full time

    We are seeking a Front Office Operations Supervisor to join our team at Compass Group UK & Ireland. This is an excellent opportunity to be part of a dynamic and expanding workforce. The Supervisor will assist the Guest Service Account Director and the Guest Service Manager in ensuring that all client requirements are met and surpassed in a courteous and...

  • Corporate Operations Supervisor

    3 weeks ago

    London, Greater London, United Kingdom Front of House Recruitment Full time

    Operations Manager / Front of House Manager opportunity in a prestigious corporate environment. Competitive salary with bonus potential. This role operates within a Monday to Friday schedule, ensuring a work-life balance with no late nights or weekends. Enjoy 25 days of annual leave plus public holidays in a thriving organization.We seek a driven manager...

  • Water and Wastewater Project Manager

    2 days ago

    London, Greater London, United Kingdom Ayesa - UK and Ireland Full time

    About the RoleAyesa - UK and Ireland is seeking a highly skilled Water and Wastewater Project Manager to provide expert project management support for both ongoing and future ventures in the UK and Middle East water services sector.Key ResponsibilitiesProject Delivery: Oversee and monitor project delivery concerning schedule, cost, variations, contracts, and...