Water Quality Process Technician

3 weeks ago


Durham, Durham, United Kingdom Northumbrian Water Full time

Position Overview

We are excited to present an opportunity for a Water Quality Process Technician within our Water Quality Process Support division. This role is essential in delivering technical support to our operational teams responsible for ensuring the supply of safe drinking water to our customers across the region.

The focus of this position is to assist our water supply teams in maintaining high standards of water quality while safeguarding the environment. You will be tasked with investigating instances where water treatment performance does not align with our quality expectations.

This position provides an excellent opportunity for the successful candidate to enhance their analytical and problem-solving capabilities while monitoring treatment processes.

In this role, you will lead continuous improvement initiatives, leveraging your creativity to propose new ideas and enhancements, including the implementation of best practices through coaching the broader team.

You will also be responsible for raising awareness of water treatment processes and controls, fostering a culture of competence across the Water Supply teams.

Collaborating closely with our Water Supply and Water Quality teams, you will assess asset conditions and performance using SCADA, our advanced water monitoring system, to meet operational requirements. You will conduct root cause analyses by scrutinizing data quality and accuracy, producing detailed reports, and identifying areas for improvement.

A valid full driving license is a prerequisite for this role. Please be aware that this position may necessitate a background check prior to employment.

Candidate Profile

The ideal candidate for the Water Quality Process Technician role will regularly perform performance analyses of water quality metrics. Therefore, you should be adept at interpreting data to ensure our water treatment processes function effectively and efficiently.

This role is diverse, allowing you to work collaboratively as part of a team or independently with minimal supervision, while also being adaptable to varying workloads.

You will be expected to prepare reports and deliver training to teams, so proven communication skills are essential. Additionally, you should be capable of providing technical support to personnel operating our water treatment processes, performing data analysis and interpretation. This includes diagnosing issues and proposing solutions to optimize assets and processes.

This is a remarkable opportunity for someone eager to expand their technical expertise, engage with both internal and external stakeholders, and take the initiative to influence and improve the operational practices within the Water team.

Commitment to Diversity

At Northumbrian Water/Essex & Suffolk Water, we value and embrace Diversity, Inclusion, and Equity, encouraging you to bring your authentic self to work. We welcome all applications, as we are committed to being an equal opportunity employer with a diverse community represented across all teams and structures.

About Northumbrian Water Group

At NWG, we strive to create a Great Place to Work for everyone. We are dedicated to fostering a diverse community throughout our organization.

We recognize that not every candidate will possess all the skills listed in the job description, and we encourage individuals to apply even if they meet only some of the criteria.

Our Mission

Our mission at NWG is to care for the essential needs of our communities and the environment, both now and for future generations.

We achieve this by providing reliable and affordable water and wastewater services to our customers.

We make a positive impact by operating efficiently and investing wisely to maintain a sustainable and resilient business.

Our Vision

Our vision is to be the national leader in sustainable water and wastewater services. To support this vision, we adhere to five core values that guide our principles, defining who we are and how we operate.

Employee Benefits

We are proud to be a Great Place to Work, thanks to our amazing employees. To express our gratitude, we offer a variety of benefits, including:

  • Enhanced maternity pay
  • Increased annual leave with additional special leave for Christmas Eve and New Year's Eve
  • Company pension scheme
  • Access to a Digital GP
  • Award-winning wellbeing resources
  • Employee Assistance Programme
  • Life assurance
  • Qualification loans
  • Professional subscription support
  • Flexible annual leave options
  • Discounts and cashback opportunities


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