Office Administrator

6 months ago


Fareham, United Kingdom Dyno Rod South Full time

P Fitzsimmons Ltd is a large franchise of Dyno rod, covering South and North West London.

We are looking to recruit a full time Administrator for our local office in Fareham.

You will be working in busy environment with organising customer call-outs, liaising with British Gas, Commercial and Domestic customers and using our CRM, plus accounts support and other general office duties. You should be familiar with Microsoft Word, Excel.

The role will also include:

- Forming a good working relationship with office staff and Drainage Technicians
- Working within a team
- Being ambassador to Dyno Rod and ensuring all customers are contacted in a timely manner.
- Retaining our NPS score through British gas.
- Keeping good relationships with Dyno Rod & our contract partners.
- Keeping accurate records on our CRM system
- Dispatching jobs and ensuring the engineers are allocated to the work stream in productive way and meeting the SLA for the customer.
- Provide support to the Drainage Technicians.

Workings hours are on a 2 week shift pattern:
8am-5pm first week then 9am-6pm second week.

Sat 8am-4pm & Sun 8am-12pm on a 1 in 4 rota (paid as overtime)

Plus a monthly Planner team bonus up to £5,000 a year

**Job Types**: Full-time, Permanent

**Salary**: £20,000.00-£25,000.00 per year

**Benefits**:

- Life insurance

Schedule:

- Day shift

Supplemental pay types:

- Bonus scheme
- Commission pay

Work Location: In person


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