Sales Office Administrator
6 months ago
**CUSTOMER SERVICES/SALES OFFICE ADMINISTRATOR**
**WATFORD**
**SALARY UP TO £32,000 DEPENDING ON EXPERIENCE**
**HOURS OF WORK MON-FRI 8:30AM TO 5:30PM**
Our client is one of London and Home Counties leading construction services companies and they now require an experienced customer services/administrator person to join a small team based at their head office in Watford
**Job Purpose**
The Customer Services Administrator will be the first point of contact for customers assisting with orders and requests for the waste disposal service, mainly the ordering of waste disposal skips.
**Job Role**
- Answer incoming calls in a polite and confident manner, engaging with the customer and understanding their requirements fully
- Establishing if the customer has a trade account then inputting orders accurately on the company software system
- Liaising with the sales team in relation to customer orders
- Agreeing a delivery price with non-trade customers and negotiating as necessary to secure the sale and then inputting accurately onto the system
- Liaising with the Transport controller regarding delivery times
- Processing credit card payments
- Arranging permission from Local Authority should the skip be required to be placed on the highway
- Other administration duties that arise
- Identifying sales opportunities
- Dealing with customer queries
**Key Skills**
- Efficient and adaptable
- Excellent customer service skills
- Good all-round administration ability with excellent computer skills
- Confident and articulate telephone manner
- Accurate data entry
- Works well in a team
- Customer focused
- Organised and proactive
Should this excellent Customer Services Administrator opportunity be of interest to you, please forward your CV to Anna Maguire.
**Job Types**: Full-time, Permanent
Pay: £28,000.00-£32,000.00 per year
**Benefits**:
- Company pension
- On-site parking
- Referral programme
Schedule:
- 8 hour shift
- No weekends
Ability to commute/relocate:
- Watford: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Administrative: 3 years (preferred)
Work Location: In person
Reference ID: AMDEMCH
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