Sales Office Administrator

6 months ago


Watford, United Kingdom Eireann Recruitment Services Limited Full time

**CUSTOMER SERVICES/SALES OFFICE ADMINISTRATOR**

**WATFORD**

**SALARY UP TO £32,000 DEPENDING ON EXPERIENCE**

**HOURS OF WORK MON-FRI 8:30AM TO 5:30PM**

Our client is one of London and Home Counties leading construction services companies and they now require an experienced customer services/administrator person to join a small team based at their head office in Watford

**Job Purpose**

The Customer Services Administrator will be the first point of contact for customers assisting with orders and requests for the waste disposal service, mainly the ordering of waste disposal skips.

**Job Role**
- Answer incoming calls in a polite and confident manner, engaging with the customer and understanding their requirements fully
- Establishing if the customer has a trade account then inputting orders accurately on the company software system
- Liaising with the sales team in relation to customer orders
- Agreeing a delivery price with non-trade customers and negotiating as necessary to secure the sale and then inputting accurately onto the system
- Liaising with the Transport controller regarding delivery times
- Processing credit card payments
- Arranging permission from Local Authority should the skip be required to be placed on the highway
- Other administration duties that arise
- Identifying sales opportunities
- Dealing with customer queries

**Key Skills**
- Efficient and adaptable
- Excellent customer service skills
- Good all-round administration ability with excellent computer skills
- Confident and articulate telephone manner
- Accurate data entry
- Works well in a team
- Customer focused
- Organised and proactive

Should this excellent Customer Services Administrator opportunity be of interest to you, please forward your CV to Anna Maguire.

**Job Types**: Full-time, Permanent

Pay: £28,000.00-£32,000.00 per year

**Benefits**:

- Company pension
- On-site parking
- Referral programme

Schedule:

- 8 hour shift
- No weekends

Ability to commute/relocate:

- Watford: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Administrative: 3 years (preferred)

Work Location: In person

Reference ID: AMDEMCH



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