Customer Success Analyst

2 months ago


London, Greater London, United Kingdom Flex Living Full time

About Flex Living:

Flex Living is on a mission to transform the rental sector globally. We believe that renting a home should be as easy as buying an item from Amazon. Giving tenants the option to easily rent anywhere in the world and giving landlords simple, hassle-free property management without excessive management fees. We are building a small and dynamic team of A-Players, who are committed to growth and ready to scale Flex Living to a global powerhouse in its sector. We believe in rewarding ambition and promoting from within.

About the Role:

This is a fully-remote position, for someone wanting to excel their career in the PropTech industry. You will undertake various tasks and learn how a high-growth company gets built from the ground up. By working directly with the founders there will be ample development and growth opportunities.

  • Communicating with new and existing customers to provide:
  • Quotes on available properties
  • Check-in and check-out assistance
  • Maintenance support
  • Complaints handling and resolution

About you:

  • Must have: English Written and spoken - Fluent or Native
  • Another language: Spanish, French, Arabic - Fluent or Native
  • Have excellent verbal and written communication skills
  • Be hard-working and have a positive attitude
  • Have a team mentality
  • Have a passion for providing optimal service
  • Be willing to solve problems creatively, collaboratively and also independently.

NB : You need to apply by using the VPN

Please visit our website flexliving career page and apply there.

Salary: £700/month

Skills

  • Must have: English Written and spoken - Fluent or Native
  • Another language: Spanish, French, Arabic - Fluent or Native
  • Have excellent verbal and written communication skills
  • Be hard-working and have a positive attitude
  • Have a team mentality
  • Have a passion for providing optimal service
  • Be willing to solve problems creatively, collaboratively and also independently.


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