Lead Customer Insights Analyst

3 weeks ago


London, Greater London, United Kingdom Aviva Full time

Lead Customer Insights Analyst

Salary Range: £50,000 - £75,000

Are you enthusiastic about harnessing analytics and data science to deepen customer insights and influence strategic business choices? Do you excel in collaborating with AI/ML specialists to create innovative solutions? If so, this opportunity may be ideal for you.

About the Position:

Become a vital member of our Customer Science team, which is focused on utilizing data to gain customer insights and achieve commercial success. As a Lead Customer Insights Analyst, you will collaborate with various teams to implement pioneering customer-centric initiatives across multiple product lines.

Essential Skills and Qualifications:

  • A degree in a quantitative or programming discipline or equivalent professional experience
  • Expertise in R, Python, or SQL for data analysis and statistical modeling
  • Excellent communication abilities to articulate technical concepts clearly
  • Proven experience in leveraging customer data and statistical knowledge to inform business strategies
  • A positive attitude, proactive approach, and ability to work collaboratively

Employee Benefits:

  • Competitive salary reflective of skills and experience
  • Opportunity for performance-related bonuses
  • Comprehensive pension plan and generous holiday allowance
  • Discounts on company products and retail partnerships
  • Employee share ownership schemes and supportive workplace policies
  • Flexible benefits and sustainability initiatives
  • Wellbeing resources and support tools

Organizational Culture:

We are dedicated to fostering an inclusive environment and embracing diversity within our workforce. At Aviva, we appreciate the value of unique backgrounds and experiences. Join us in making a positive impact while enjoying a flexible work atmosphere that encourages collaboration and innovation.



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