Employee Relations Investigation Lead

2 months ago

London, Greater London, United Kingdom Citigroup Full time

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in investigations, analysis, problem solving and communication to Citi's Employee Relations team.

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

Employee Relations is one of Citi's Internal Investigation Units. Its mission is to serve as a trusted partner to stakeholders throughout Citi by responsibly conducting independent and thorough internal investigations of escalated concerns. including those assigned by Citi's Ethics Office.

This role provides the opportunity to be involved in a broad range of interesting and challenging Employee Relations cases (including investigations, grievances and disciplinaries) working at pace in a collaborative and supportive team, with a wide variety of stakeholders across Citi's businesses, functions and geographies.

What you'll do

  • Investigate HR-related ethics concerns raised through the Ethics Office hotline and other channels, interfacing with the Ethics Office, global and regional partners and control functions to ensure timely and thorough investigation and appropriate resolution of all issues.
  • Facilitate disciplinary action cases, including application of the standards outlined in the Global Disciplinary Review policy.
  • Partner with internal stakeholders such as Compliance, Citi Security and Investigative Services and Audit on investigations of employee misconduct.
  • Participate in a range of regulatory exams and internal audit reviews.
  • Respond to workplace concerns on behalf of senior management.
  • Work with the Employment Law team in the investigation of and response to agency charges and litigation .
  • Assist in the design, development and/or delivery of training initiatives for HR.
  • Coach and consult on the interpretation and application of HR policy and practices in all phases of employment.
  • All other duties as assigned.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

What we'll need from you

  • Extensive ER investigations experience
  • Excellent communication skills, both written and verbal
  • Ability to work at pace
  • Mature interpersonal skills and an ability to demonstrate empathy
  • Great analytical skills
  • Confidence to deal with and make judgement calls in complex and nuanced situations

What we can offer you

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

  • Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
  • A discretional annual performance related bonus
  • Private medical insurance packages to suit your personal circumstances
  • Employee Assistance Program
  • Pension Plan
  • Paid Parental Leave
  • Special discounts for employees, family, and friends
  • Access to an array of learning and development resources

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.


Job Family Group:

Human Resources


Job Family:

Employee Relations


Time Type:

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi ) .

View the "EEO is the Law ) " poster. View the EEO is the Law Supplement ) .

View the EEO Policy Statement ) .

View the Pay Transparency Posting )

Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.


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