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Employee Relations Specialist
2 months ago
About Us:
At c2c, we are proud to be a leading train operator, delivering services across East London and South Essex. Our commitment to customer satisfaction drives us to continually adapt and innovate, ensuring we meet the evolving needs of our passengers.
Role Overview:
We are seeking a dedicated Employee Relations (ER) Advisor to join our HR team in London. This full-time position is pivotal in managing employee relations across our various business units, ensuring that all ER cases are handled with fairness, consistency, and efficiency.
Key Responsibilities:
- Serve as the primary contact for management regarding employee relations issues, providing expert support and guidance.
- Monitor and track ER cases to ensure timely and effective resolution.
- Analyze internal data to identify trends and provide insights related to employee relations and absenteeism.
- Represent the HR department in meetings, including taking minutes when necessary.
- Assist in preparing invitations and outcome letters for employee meetings.
- Manage referrals to our occupational health provider, ensuring prompt review of reports and follow-up actions.
- Deliver training and guidance on company policies and procedures to staff through various communication channels.
- Regularly review and update company policies to ensure compliance with current employment legislation.
- Oversee the administration of employee relations documentation and related files.
- Support organizational changes and restructuring efforts, ensuring proper consultation processes are followed.
- Provide advice on employment terms and conditions.
- Facilitate internal transfers and secondments.
- Advise management on investigation procedures, ensuring thorough completion.
- Engage in discussions with Trade Unions as necessary.
- Coordinate meetings with key stakeholders to review ongoing cases and ensure timely closure.
- Contribute to initiatives focused on Health & Wellbeing, Talent Development, and Succession Planning.
- Collaborate proactively with the HR Business Partner on complex employee relations cases.
Qualifications:
The ideal candidate will possess a minimum of two years of experience in an employee relations role, preferably within a logistics or transportation context. A flexible approach to travel across various sites is essential.
Candidates should hold a CIPD Level 5 qualification or higher and demonstrate strong IT skills. A solution-oriented mindset and the ability to manage complex issues to resolution are crucial. Experience in a unionized environment is advantageous.
What We Offer:
- Competitive salary package.
- Final salary pension scheme.
- Generous holiday allowance, including public holidays.
- Complimentary travel on c2c services and discounts on other National Rail services.
- Access to a comprehensive online benefits portal.
- Options to purchase additional holiday days.
- Discounted international rail travel as part of the Trenitalia Group.
- Extensive e-learning resources available through our Learning Management System.
- Healthcare benefits, including wellness programs.
Application Process:
To express your interest in this position, please submit your application detailing how your experience aligns with the requirements outlined above. Highlight specific examples that demonstrate your relevant skills and expertise.
Inclusivity Commitment:
c2c is dedicated to fostering an inclusive workplace where diversity is valued. We strive to create an environment where all employees can thrive, regardless of their background.
