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Support Services and Care Team Administrator
2 months ago
We are looking for a Support Services and Care Team Administrator to join our Services and Partnerships team. In this role, you'll play a vital part in ensuring swift and efficient support for those living with and affected by Motor Neurone Disease (MND).
As an Administrator, your focus will be processing our equipment loan and support grant service. With excellent attention to detail, you'll accurately review, process, and approve grant applications, always following our guidelines. Your proactive approach means you'll identify exceptional cases and provide guidance where needed. You will also offer support and guidance, signposting to alternative grants or funding streams.
As part of the Care Admin team, with your organisational skills, you'll process new referrals alongside accurately updating and maintaining the database, ensuring compliance with GDPR regulations. You will also be responsible for fulling information literature requests and managing internal & external stock levels.
You will support the wider team by raising purchase orders and occasionally sourcing/booking venues for meetings. Every task you undertake will align with our mission and values, reflecting our commitment to supporting those affected by MND.
If you are passionate about making a difference and thrive in a supportive environment, we want to hear from you. Join us in our mission to provide essential care and support to individuals and families facing the challenges of MND. Apply now and be part of something truly rewarding.
What are we looking for?
Our Benefits28 days holiday, rising to 33 days after 5 years' service, plus Bank HolidaysAccess to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapiesAccess to a 24/7 phone and video GP ServiceLife assuranceConfidential counselling helplinesSalary sacrifice schemes to include: Cycle to work and Buy and sell annual leaveBenefitHub which offers lifestyle discounts and offers on everyday shoppingEnhanced pension schemeOpportunities for training and personal developmentHybrid workingHow to apply
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.Ability to deliver a high standard of customer service and communicate clearly and effectively.Experience of using Microsoft Office (Word, Excel, Outlook).Experience maintaining databases and accurately recording information. Where experience is asked for, please give one example showing what you did and what it achieved. Where we require evidence of ability, please explain either how you would approach that particular competence or give an example to support your suitability.
Alternative Applications
To provide an inclusive application process for all our opportunities, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form.
About Us
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.
We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme. Reasonable adjustments can be made as required.
Important Information
Adverts may be closed before the deadline once sufficient applications are received. To avoid disappointment, please apply early.
We request that recruitment agencies do not contact us in relation to this role.
