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Administrative Support Specialist

2 months ago

London, Greater London, United Kingdom NHS Blood and Transplant Full time
About the Role

We are seeking an experienced and skilled Administrative Support Specialist to join our team at NHS Blood and Transplant. As an Administrative Support Specialist, you will play a vital role in ensuring the smooth daily operation of our Therapeutic Apheresis Services unit.

Key Responsibilities
  • Coordinate administrative tasks, including managing diaries, collating test results, and filing confidential patient information.
  • Provide exceptional customer service to internal and external stakeholders, including patients, donors, and colleagues.
  • Support the nursing team by providing basic care for patients, donors, and visitors, including welcoming individuals to the unit and making refreshments.
  • Manage patient files, stock, and administrative tasks, ensuring accuracy and attention to detail.
  • Collaborate with the Specialist Nurse to complete administrative tasks and provide support as needed.
Requirements
  • Minimum of GCSE grade C or above in English and Maths, or equivalent qualification.
  • Demonstrated commitment to continuous learning and development.
  • Experience working with electronic communication systems, including email and Microsoft Office packages.
  • Knowledge of confidentiality and General Data Protection Regulation issues.
About Us

NHS Blood and Transplant is a leading organization in the field of blood and transplant services. We are committed to providing exceptional care to our donors and their families, and we take pride in our values of Caring, Expert, and Quality.

We offer a comprehensive benefits package, including a competitive salary, 27 days of holiday, and a comprehensive induction and training program. We are passionate about creating an inclusive workplace and welcome applications from diverse candidates.