Team Leader

2 months ago

London, Greater London, United Kingdom Look Ahead Care Support and Housing Full time

We are seeking a dedicated, empathetic, and strong-minded Team Leader to join our Mental Health service in Lambeth.

At our company, we value our employees' well-being and offer a competitive salary of £31,534.93 per year for a full-time position of 40 hours per week. Additionally, we provide benefits such as 25 days of Annual Leave, pension schemes, staff discounts, healthcare, and opportunities for career advancement.

Join us to experience the satisfaction of making a meaningful impact

The chosen candidate will play a vital role in overseeing the day-to-day operations of the designated service, including supervising frontline staff. Responsibilities include nurturing the growth and skills of team members, managing customer support caseloads, and collaborating with the Contract Manager to meet financial targets and uphold service quality standards.

This is a temporary position covering maternity leave for one year, with working hours from 9 AM to 5 PM, Monday to Friday, and the flexibility to provide cover as needed.

To be eligible for this role, applicants must have the legal right to work in the UK at the start of employment as we do not offer sponsorship.

Key Responsibilities:

  • Lead and inspire your team to foster a positive local culture within the service
  • Provide effective supervision, conduct team meetings, and manage casework efficiently
  • Promote the personal development of staff and contribute to succession planning
  • Ensure compliance with Key Performance Indicators and maintain accurate records
  • Manage work schedules and annual leave effectively
  • Coordinate service meetings, oversee staff actions, and handle administrative tasks
  • Establish and nurture relationships with customers and external partners to enhance service delivery
  • Participate in needs assessments, support planning, and ensure safeguarding protocols are followed
  • Perform on-call duties as needed and uphold health and safety standards

Requirements:

Essential:

  • Hold a degree or equivalent qualification

Desirable:

  • Possess additional professional memberships or specialized qualifications

About Our Company:

**We are a renowned not-for-profit care and support provider based in London and the South East.** Our mission is to enhance lives through quality social care and housing solutions designed in partnership with local communities. With a wide range of services focusing on mental health, homelessness, young people, and learning disabilities, you will have ample opportunities to advance your career and contribute to our impactful work.

**Our organization is guided by the following values:**

  • Excellence and innovation
  • Caring and compassionate
  • Inclusive and trusted
  • Collaborative and unified

**At Look Ahead, we prioritize the welfare of children and vulnerable adults and expect all team members to share this commitment.

If you are not selected for this role but are suitable for another position, we may reach out to discuss alternative opportunities without requiring a new application.

We maintain a commitment to diversity and inclusion, holding a Silver accreditation in the Inclusive Employers Standard 2021 and being a member of the Employers Domestic Abuse Covenant. We welcome applications from candidates of all backgrounds.

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