Care Home Administrator

2 weeks ago

London, Greater London, United Kingdom Gold Care Homes Full time

About Our Company:

Gold Care Homes is a leading provider of high-quality care services, with a commitment to delivering exceptional support to our residents and their families. Our state-of-the-art care homes offer a warm and welcoming environment, with a focus on promoting independence, dignity, and well-being.

We are seeking an experienced Administrator to join our team:

Key Responsibilities:

  • Provide administrative support to the Home Manager and Deputy Manager, including diary management, preparation and coordination of meetings, and maintenance of accurate records.
  • Manage the reception area, including greeting visitors, handling correspondence, and responding to telephone enquiries.
  • Process financial transactions, including invoicing, payments, and petty cash management.
  • Coordinate the duty rota and liaise with Bank and Agency staff as required.
  • Support the recruitment process, ensuring all paperwork and relevant documentation is complete.
  • Maintain accurate records of residents' documentation, including financial contracts, invoices, and payments.
  • Provide financial information to clients and next of kin, including invoices and payment queries.
  • Process Social Services Assessment forms and invoice Social Services' Finance department.
  • Prepare and submit management information to the Home Manager, including monthly summaries of invoices and payments.
  • Match supplier invoices and delivery notes, and obtain authorization for payment.
  • Provide an efficient telephone and reception service to the public and relatives/visitors.
  • Attend training courses and sessions as required.
  • Maintain confidentiality at all times.
  • Prepare and maintain stationery orders, stock, and records.
  • Answer the telephone, record accurate messages, and respond positively to problems and queries.

What We Offer:

  • Competitive salary starting from £24,000 depending on experience.
  • ESAS – Salary Advance.
  • Employee Assistance Programme.
  • Perkbox.
  • Employee of the Month.
  • Long-term service awards.
  • Blue Light Card.
  • Professional Development.
  • Refer a Friend.

Requirements:

  • Previous experience in an administrative role.
  • Excellent communication and organizational skills.
  • Ability to maintain confidentiality and handle sensitive information.
  • Proficiency in Microsoft Office.
  • Ability to work independently and as part of a team.

How to Apply:

Please submit your current CV to us.

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