Revenue Operations Tech Specialist

2 months ago

London, Greater London, United Kingdom HEIMDAL SECURITY Full time

We are Heimdal and cybersecurity is our passion. Join us in an internationally expanding business, leading the fight against cybercrime



We have been praised by the FBI and are winners of multiple awards, most recently the "Cloud Based Solution of the Year" at the 2023 Network Computing Awards and "Risk Management Award" at the Security Excellence Awards and 7 () awards in the G2 Fall report, such as "Best Support for Mid-Market", "High Performer in the EDR, Endpoint Management, and Antivirus categories" and "Highest User Adoption in the EDR category".



When joining Heimdal, you will embark on a thrilling ride in Europe's fastest growing bootstrapped cybersecurity business, where we believe that the team is the cornerstone of what we do tomorrow. We are leading the fight against cybercrime, developing new technologies and providing intelligence to protect over 11,000 companies worldwide against cybercriminal attacks and data security breaches.



As a RevOps Tech Specialist, you will be responsible for the management and development of Salesforce, to ensure full utilization and customization of the platform to match and support business objectives (preferably using agile techniques and strategies). This role will review and analyze business processes, services and information needs with a view to implementing change management initiatives to improve the user experience and increase productivity.



You will be based out of our office in Bucharest, Romania or UK (London/Leicester). You will report to our Head of Revenue Operations (UK based).

Duties and responsibilities:



Technology Optimization:

  • Evaluating and leveraging technology to automate and streamline revenue processes.
  • Assessing, implementing, and optimizing tools like CRM systems, marketing automation platforms, and analytics software.
  • Integrating technologies and ensuring proper data management.
  • Produce functional, technical and system design documentation.
  • Create test scenarios for applications and enhancements, ensuring functional requirements are met.
    Conduct feasibility studies of applications and system solutions.


RevOps Analysis

  • Consult and liaise with stakeholders to gather and confirm business requirements.
  • Analyze and consolidate information to develop solutions to ensure business requirements are achieved.
  • Partner with key stakeholders to identify how business requirements can be delivered to ensure improved user experiences and reduced cost and time impacts.
  • Provide expert support to key stakeholders in managing system and process changes.
  • Provide expert advice on application solutions.
  • Able to understand the:
  • Sales data and data relationships to help build reports, workflows, and visualizations.
  • Sales processes to adapt to (new) requirements.
    Heimdal Products and related segmentations to be able to comply with CRM and analytics improvements.


System Support & Administration

  • Oversee all system maintenance and configuration, including user set-up, roles, profiles, groups, queues, security and permissions, workflows and validation rules, custom objects, and fields.
  • Supervise and advise on all system enhancements.
  • Monitor and analyze systems metrics, system performance, and user activity.
  • Perform new release evaluations and execute new functionality rollouts.
  • Lead continuous improvement initiatives to improve user experiences and increase efficiencies.
  • Regularly audit data to uncover data integrity issues and/or opportunities for process improvements.
  • Develop complex reports and dashboards to support the delivery of business key metrics.
    Deliver effective training modules and user guides.


Required qualifications:

  • Excellent spoken and written English.
  • Salesforce Certified Administrator (CSA) with a minimum of 2-4 years' experience.
  • CPQ Solution experience (considered a plus: DealHub CPQ).
  • Systems integration experience (sales, marketing, etc. tools).
  • Proficient Microsoft Office suite (Excel, Word, PowerPoint).
  • Experienced in data modelling, process mapping, and specification documentation.
  • Considered a plus: Power BI, SQL.
    Superior studies: minimum Bachelors' degree.


Personal traits:

  • Strong problem-solving- and analytical skills, capable of breaking down complex issues and identifying key drivers.
  • Strong project management skills.
  • Strong stakeholder management skills.
  • Excellent interpersonal skills: diplomatic communicator, ability to engage and collaborate with all levels of employees.
  • Excellent time management skills and ability to manage multiple activities in a deadline-oriented environment, highly organized and attentive to details.
  • High level of detail orientation; enjoys spotting patterns, errors, and issues.
  • A 'can-do attitude' and thinking outside the box.
    Committed to developing skills and knowledge.


What we offer:

  • Bonus
  • Travel expenses
  • 25 days of annual leave + up to 5 additional company-paid days of ("Personal Day" and "Anniversary Days")
  • Training, development and progression path for the role
  • LinkedIn Learning subscription
  • Healthcare cash plan
  • A fast-paced environment in a growing, global company
    A fun, flexible, and relaxed work environment


Our Mission


We are leading the fight against cybercrime and protecting the operational integrity of all midmarket and lower enterprise companies.



Our Culture



We believe in hiring the best and the brightest while cultivating a culture of collaboration and execution. We are Dedicated, Innovative, and Humble. As in devoted and passionate about our work and what we do. We seek to optimize, improve every day, and challenge status quo. We are open-minded to new ideas and to feedback, and we know success comes from hard work.



We are committed to constantly create an environment where each individual has the opportunity to grow, personally and professionally. We have a strong sense of unity and togetherness and know we are stronger together, and having fun together is a key element at Heimdal.



We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to gender, race, color, disability, religion, marital status, family or parental status.

  • Revenue Growth Specialist

    2 weeks ago

    London, Greater London, United Kingdom DASA TECH Full time

    Sales ExecutiveAt DASA TECH, we are revolutionizing the way the hospitality and restaurant sectors establish their digital presence. Our goal is to deliver a direct-to-consumer platform that empowers the industry to expand and optimize their online revenue streams.Role OverviewWe are in search of a dynamic and self-driven professional to assist us in...

  • Revenue Operations and Strategy Specialist

    2 weeks ago

    London, Greater London, United Kingdom BlueOptima Full time

    Job OverviewThe Revenue Strategy & Operations division at BlueOptima is integral to shaping and implementing pivotal business strategies within the revenue sector. This team excels in strategic planning, analytical assessments, and operational execution, utilizing their skills to steer the organization effectively.We are on the lookout for a detail-oriented...

  • Revenue Operations Specialist

    2 weeks ago

    London, Greater London, United Kingdom Haven Holidays Full time

    Revenue Operations AnalystOur organization is seeking a skilled Revenue Operations Analyst to enhance our Revenue Management system, Pricer. This position is vital for our Holidays Revenue team to effectively implement innovative pricing strategies while managing commercial risks.Key Responsibilities:As a Revenue Operations Analyst, you will:Oversee the...

  • Revenue Operations Specialist

    2 weeks ago

    London, Greater London, United Kingdom Haven Holidays Full time

    Revenue Operations AnalystOur organization is seeking a dedicated Revenue Operations Analyst to enhance our Revenue Management system, Pricer. This position is pivotal in assisting our Holidays Revenue team to implement innovative pricing strategies while effectively managing commercial risks.Key Responsibilities:As a Revenue Operations Analyst, you...

  • Revenue Operations Specialist

    2 weeks ago

    London, Greater London, United Kingdom Haven Holidays Full time

    Revenue Operations AnalystOur organization is dedicated to enhancing our Revenue Management capabilities, and we are seeking a skilled Revenue Operations Analyst to join our dynamic team.Position Overview:The Revenue Operations Analyst will play a pivotal role in overseeing the integration of modifications to our Revenue Management system, Pricer. This...

  • Revenue Operations Specialist

    2 weeks ago

    London, Greater London, United Kingdom Haven Holidays Full time

    Revenue Operations AnalystOur organization operates with a hybrid work model, fostering collaboration among our dedicated team members.Position Overview:We are seeking a Revenue Operations Analyst to oversee the implementation of enhancements to our Revenue Management system. This role is essential for our Revenue team to effectively execute innovative...

  • Revenue Operations Specialist

    2 weeks ago

    London, Greater London, United Kingdom Haven Holidays Full time

    Revenue Operations AnalystOur organization is seeking a skilled Revenue Operations Analyst to enhance our Revenue Management system, Pricer. This pivotal role is essential for our Holidays Revenue team to implement innovative pricing strategies while effectively managing commercial risks.As a Revenue Operations Analyst, you will oversee the execution of...

  • Revenue Operations Specialist

    2 weeks ago

    London, Greater London, United Kingdom Haven Holidays Full time

    Revenue Operations AnalystOur organization is dedicated to enhancing our Revenue Management system, Pricer, and we are seeking a skilled Revenue Operations Analyst to spearhead this initiative.This pivotal role is essential for our Holidays Revenue team to effectively implement innovative pricing strategies while managing commercial risks.You will be...

  • Revenue Operations Manager

    2 months ago

    London, Greater London, United Kingdom Kiln Full time

    Permanent Full-time - Paris or London - 55/75k€ + equityAs a Revenue Operations Manager, you will be in charge of operating our revenue system to keep GTM and Finance teams connected from lead generation to customer retention. You will report to our Head of Finance and collaborate with the GTM team to ensure the reliability of our sales and financial data,...

  • Revenue Operations Specialist

    2 weeks ago

    London, Greater London, United Kingdom MyTutor Full time

    About MyTutorMyTutor stands as the premier online platform in the UK for personalized learning experiences. We are dedicated to creating a future where high-quality education is easily accessible for those who can afford it, and supported for those who cannot.Our carefully selected network of over 10,000 tutors engages with students from diverse backgrounds,...

  • Revenue Operations Specialist

    2 weeks ago

    London, Greater London, United Kingdom MyTutor Full time

    About MyTutorMyTutor stands as the premier online platform in the UK for personalized learning experiences, dedicated to ensuring that high-quality education is accessible to all, regardless of financial circumstances.Our diverse network of over 10,000 tutors provides tailored support to students from various backgrounds, having successfully conducted over a...

  • Revenue Operations Specialist

    2 weeks ago

    London, Greater London, United Kingdom MyTutor Full time

    About MyTutorMyTutor stands as the foremost online platform in the UK dedicated to personalized learning, striving to create an environment where quality education is easily accessible for those who can afford it, and supported for those who cannot.Our esteemed network comprises over 10,000 tutors who engage with students from diverse backgrounds, having...

  • Revenue Assurance Specialist

    2 weeks ago

    London, Greater London, United Kingdom Balance Recruitment Full time

    Position OverviewAre you an experienced Revenue Assurance Specialist in a legal or professional services setting? If you find it challenging to pinpoint opportunities that truly make a difference, we have an exciting opportunity for you.Join a distinguished mid-sized law firm recognized as one of the best workplaces in London. This firm has built a stellar...

  • Revenue Collection Specialist

    3 days ago

    London, Greater London, United Kingdom Brackenberry Full time

    We are seeking a highly skilled Revenue Collection Specialist to join our team at Brackenberry Ltd. The successful candidate will be working closely with a Local Authority in Southwark to assist with the appointment of a Revenue Collection Specialist, on a 2-month contract, highly likely to be extended at the client's discretion.Key Responsibilities:Be...

  • Revenue Operations Specialist

    2 weeks ago

    London, Greater London, United Kingdom Accelex Full time

    Accelex – Revenue and Operations AnalystCompany OverviewAccelex is a rapidly expanding innovator that leverages advanced artificial intelligence and machine learning methodologies to automate the extraction, analysis, and dissemination of vital investment performance and transaction data for firms within the private markets sector.As Accelex experiences...

  • Revenue Operations Senior Specialist

    2 weeks ago

    London, Greater London, United Kingdom Causaly Full time

    Senior Revenue Operations AnalystJoin our dynamic team at Causaly, where we are dedicated to advancing scientific discoveries in Biomedicine for the benefit of humanity. We are seeking a Senior Revenue Operations Analyst who will be instrumental in enhancing revenue processes and facilitating data-driven decision-making. If you possess expertise in Revenue...

  • Lead Revenue Operations Specialist

    2 weeks ago

    London, Greater London, United Kingdom Causaly Full time

    Senior Revenue Operations AnalystJoin our innovative team at Causaly, where we are dedicated to enhancing scientific advancements in Biomedicine for the benefit of humanity. We are seeking a Senior Revenue Operations Analyst who will be instrumental in refining revenue processes and facilitating data-driven decision-making. If you possess a background in...

  • GTM Revenue Operations Specialist

    2 weeks ago

    London, Greater London, United Kingdom Hibob Full time

    About You We are seeking a dynamic and enthusiastic Revenue Operations expert. In this position, you will gain insights into the customer journey and operational workflows, providing recommendations for enhancements to meet Customer Success objectives. Your strong project management abilities and technological aptitude will be key assets. Key...

  • Revenue Operations Analyst

    3 weeks ago

    London, Greater London, United Kingdom Corti Full time

    There is no quality healthcare without a quality dialogue. Today, that dialogue is broken; we need you to help us fix it.Doctors and nurses across the world are facing unprecedented challenges. When we meet them, they're dealing with heavy workloads, extensive paperwork, and the pressure of performing well, which in healthcare, can have dire consequences....

  • Contract Specialist | Revenue Operations

    1 week ago

    London, Greater London, United Kingdom Kpler Full time

    Kpler is a leading provider of data intelligence for commodity markets. We empower organizations to make informed decisions in commodities, energy, and maritime sectors by simplifying global trade information and providing valuable insights. Our team of experts from diverse backgrounds works tirelessly to transform intricate data into actionable strategies,...