Revenue Operations Specialist

3 weeks ago

London, Greater London, United Kingdom MyTutor Full time

About MyTutor

MyTutor stands as the premier online platform in the UK for personalized learning experiences. We are dedicated to creating a future where high-quality education is easily accessible for those who can afford it, and supported for those who cannot.

Our carefully selected network of over 10,000 tutors engages with students from diverse backgrounds, having successfully conducted over a million lessons. We take pride in our collaboration with over 1,300 educational institutions and our impressive Trustpilot rating of 4.8/5.

At MyTutor, we embrace diversity and encourage applications from all individuals, recognizing the unique potential in everyone, regardless of race, ethnicity, religion, ability, socioeconomic status, age, sexual orientation, or gender identity.

We are committed to fostering an inclusive environment that promotes belonging and shared purpose within our teams. This commitment not only aligns with our values but also enhances our collective success and fulfillment in our roles.

Role Overview

We are in search of a passionate Revenue Operations Analyst who will play a crucial role in analyzing market trends and generating revenue insights to help us achieve our growth objectives and positively impact one million learners. The ideal candidate will possess a strong affinity for data and education, understanding the significance of data-driven decisions in achieving commercial success.

This position offers a distinctive opportunity to engage with both our B2B and B2C sectors, each presenting numerous avenues for growth. You will analyze extensive datasets to uncover performance and behavioral trends, significantly influencing our go-to-market strategy.

Key Responsibilities

  • Develop, oversee, and automate KPI reporting to enable teams and stakeholders to monitor performance and proactively address changes.
  • Utilize SQL, Excel/Google Sheets, and various analytical tools to evaluate data from multiple sources and identify factors influencing commercial performance.
  • Enhance internal data with external market research to provide a comprehensive perspective on market opportunities and go-to-market strategies.
  • Collaborate with Sales, Marketing, and other revenue teams to comprehend the processes that inform the data and identify potential analytical challenges.
  • Communicate findings to stakeholders effectively, facilitating informed decision-making and driving revenue outcomes.
  • Prepare analytical materials to support regular business planning and forecasting, including pricing assessments and new product introductions.

What We Offer

  • An exciting opportunity to be part of a growing Revenue team, gaining insights into the education market as we introduce new products and reach new audiences.
  • Collaboration with a talented team across Marketing, Sales, Product, and Customer Operations.
  • The chance to work for a brand committed to social impact and educational quality, trusted by over 1,300 schools.
  • The opportunity to shape our commercial strategy by becoming the revenue expert within the team.

Candidate Profile

  • Willingness to work from our London office at least 2 days per week.
  • 1-3 years of experience in a business, commercial, or revenue analyst role within a technology environment.
  • A strong passion for data, with the ability to handle various data formats and sizes, from writing SQL queries to building forecasting models in Google Sheets.
  • Exceptional attention to detail, capable of identifying data inaccuracies to ensure sound conclusions that drive positive outcomes.
  • Ability to translate complex commercial inquiries into clear analytical tasks and present findings to diverse stakeholders.
  • Solid understanding of go-to-market strategies and revenue operations, linking market context with numerical insights.
  • Familiarity with data visualization tools and CRM reporting systems (e.g., Salesforce, Hubspot).
  • Strong interpersonal skills, adept at gathering analytical requirements from various stakeholders.
  • Experience in Edtech, SaaS, or marketplace environments is advantageous but not essential.

Benefits

  • Competitive salary ranging from £35,000 to £40,000 per annum, based on experience.
  • Hybrid working model, allowing flexibility in work arrangements.
  • 25 days of annual leave, plus an additional 'time for me' day and flexible bank holidays.
  • Workplace pension and salary exchange options.
  • Health and wellbeing benefits, including schemes for cycling, technology, and gym memberships.
  • Enhanced parental policies and workplace nursery support.
  • A personal learning and development budget of up to £350, pro-rated for part-time employees.
  • Inclusive policies that support all staff in thriving, along with various MyTutor communities and networks.
  • Regular team events and social gatherings.

Interview Process

  1. A screening call with a member of the Talent team to discuss relevant experience and provide additional information about the role.
  2. First interview stage: A virtual competency and skills-based interview with the Head of Revenue Operations and a Data Analyst.
  3. Second interview: An in-person case study/task presentation with the Head of Revenue Operations and another member of the hiring team.
  4. Final interview: A virtual discussion focused on culture and values with a MyTutor employee outside of the hiring team, assessing how your values align with our organizational culture.

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