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Vendor Manager
2 months ago
Job Summary – Service Delivery – Vendor Management Services
The Vendor Manager would be responsible for cultivating and maintaining robust relationships with vendors and suppliers on behalf of the organization. This role is pivotal in managing vendor performance, negotiating contracts, and ensuring the timely and cost-effective delivery of goods and services. Acting as a liaison between the company and its vendors, the Vendor Manager promotes collaboration and drives operational efficiency.
Years of experience needed – 5 to 10 years.
- Supplier Service and SLA Reviews.
- Support the introduction of new services.
- Reporting / forecasting operational budget spend and future demand.
- New Project/ Feature/ Regions and Markets budget requirements.
- License volumes.
- Invoices and payment management.
Technical Skills:
· Vendor Relationship Management: Build and maintain positive relationships with vendors, suppliers, and service providers. Serve as the primary point of contact for all vendor-related communications and foster open lines of communication.
· Vendor Performance Management: Establish and track vendor performance metrics, such as delivery timelines, quality of goods or services, and customer satisfaction. Conduct regular performance reviews and implement improvement strategies, as necessary.
· Contract Negotiation and Management: Negotiate vendor contracts, terms, and pricing to ensure favorable terms for the organization. Ensure all contracts comply with legal and regulatory requirements. Monitor contract performance and address any issues that may arise.
· Vendor Sourcing and Evaluation: Identify potential vendors, assess their capabilities, and conduct due diligence to determine their suitability for the organization's needs. Evaluate vendor proposals and make recommendations to management based on cost, quality, and service level agreements.
Certifications Needed:
Certified Professional in Supply Management (CPSM)
Certified Professional in Supplier Diversity (CPSD)
