Vendor Management
3 months ago
Job Description
Role: ServiceDelivery /Vendor Management
Location: Crewe
Job Summary – Service Delivery –Vendor Management Services
The Vendor Manager would beresponsible for cultivating and maintaining robust relationshipswith vendors and suppliers on behalf of the organization. This roleis pivotal in managing vendor performance negotiating contracts andensuring the timely and costeffective delivery of goods andservices. Acting as a liaison between the company and its vendorsthe Vendor Manager promotes collaboration and drives operationalefficiency.
Years of experience needed – 5 to10 years.
• Supplier Service and SLAReviews.
• Support the introduction of newservices.
• Reporting / forecasting operationalbudget spend and future demand.
• New Project/Feature/ Regions and Markets budget requirements.
• License volumes.
• Invoices andpayment management.
• Creation of PurchaseOrders Requisitions and associated documentation.
• Evaluation of vendors/ bidders and technically levellingproposals.
• Uplifting contracts across to a‘Gold’ standard.
•Introduce terms into vendor contracts to ensure excellent levels ofService Delivery.
• Drive continuousimprovement.
• Maintain contracts and servicesdatabase and aid management reporting.
•Contribute to data improvement/ value initiatives crossfunction andcrossgroup.
• Investigate legacy contractsopportunities and make recommendations accordingly.
• Document and maintain pricing and charging mechanisms– avoid cost increases where possible.
• General administration tasks supporting Cyber Securityand Connected Car Management.
Technical Skills:
• Vendor Relationship Management: Build andmaintain positive relationships with vendors suppliers and serviceproviders. Serve as the primary point of contact for allvendorrelated communications and foster open lines ofcommunication.
• Vendor Performance Management:Establish and track vendor performance metrics such as deliverytimelines quality of goods or services and customer satisfaction.Conduct regular performance reviews and implement improvementstrategies as necessary.
• Contract Negotiationand Management: Negotiate vendor contracts terms and pricing toensure favorable terms for the organization. Ensure all contractscomply with legal and regulatory requirements. Monitor contractperformance and address any issues that may arise.
• Vendor Sourcing and Evaluation: Identify potentialvendors assess their capabilities and conduct due diligence todetermine their suitability for the organization's needs.Evaluate vendor proposals and make recommendations to managementbased on cost quality and service level agreements.
Certifications Needed:
Certified Professionalin Supply Management (CPSM)
Certified Professional inSupplier Diversity (CPSD)
About Mphasis
Mphasis applies nextgeneration technology to helpenterprises transform businesses globally. Customer centricity isfoundational to Mphasis and is reflected in the Mphasis’Front2Back™ Transformation approach.Front2Back™ uses the exponential power of cloud andcognitive to provide hyperpersonalized (CX2C2TM1) digitalexperience to clients and their end customers. Mphasis’Service Transformation approach helps ‘shrink thecore’ through the application of digital technologiesacross legacy environments within an enterprise enabling businessesto stay ahead in a changing world. Mphasis’ corereference architectures and tools speed and innovation with domainexpertise and specialization are key to building strongrelationships with marquee clients.
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