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Master Vendor Implementation Manager

3 months ago

London UK, UK, United Kingdom Supporting Education Group Full time

Role: Master Vendor Implementation Manager
Location: Hybrid/London Bloomsbury

Are you experienced with MSP, Master Vender or RPO implementation within Recruitment?
Do you have a Project Management Mindset and a flair for customer success?
Then we have a role for you


About us:

We are Supporting Education Group

  • Equipping educators with the skills, support and opportunities they need to teach effectively.
  • Helping schools deliver the best possible experience for their students.
  • Giving parents the right tools to help their children learn.

Supporting Education Group brings together services that support every aspect of a child's journey through school and beyond. We build bright futures through expert support, inspiring staff and cutting-edge technology.
People are at the heart of what we do. It's our aim to create an environment and employee experience, which inspires and encourages our people to do their best work. We spend a significant portion of our lives at work, and we believe it's really important to make this as enjoyable as possible.
We're passionate about promoting a culture of openness, fairness, and inclusivity. We want everyone to have personal dignity at work and be empowered, so you can be your best, true authentic self each and every day.

About the role:

As our new Master Vendor Implementation Manager, you will be key to our new Managed Service Provision, providing a Market Leading offering within our Educator Talent Solutions Division at Supporting Education Group. Collaborating with our staffing businesses you will support the delivery of new programme wins, through the ownership and evolving the master vendor implementation plan best practice and execution.

You will ensure our clients experience a structured and professional experience, through your strategic thinking and an agile approach to continuous improvement. Leading the delivery of the end-to-end project management lifecycle for all new master vendor programme wins, from initial scoping and project set up, through to successful project closure.

You will work closely with internal and external stakeholders, liaising with Master Vendor Account Managers as well as key central functions across the group such as Technology, Legal, Compliance, Vetting, Finance, HR and Operations to drive growth and excellence for our businesses and our customers within the Education Sector.

Key Responsibilities:

Operational

  • Help build the programme framework for best practice implementation plans for master vendor programmes.
  • Support internal stakeholders with the creation and maintenance of relevant documentation required for the successful delivery of all master vendor implementation projects including Actions and Decisions Logs, Risk and Issues log, Project and Governance Reports, Communications plans, etc.
  • Process mapping activities for client and internal workflows; Identifying risks, issues and discrepancies and acting accordingly to flag any gaps to the leadership.
  • Work with VMS provider to deliver individual client setups for each programme.
  • Work closely with the Tech, VMS and Operations teams to ensure that each programme has the correct reporting and data migration strategy and setup to meet the internal and external needs of the programme.
  • Work with the master vendor and compliance teams to onboard all required second tier suppliers and capture and relevant data needed for go live and beyond.
  • Taking articulate and accurate minutes at client and internal meetings.



Project Management

  • Lead the production and maintenance of schedules/plans, change control, action logs, MI, progress reports and completed project report templates and required information.
  • Preparation of project reports including status reports, for internal and senior stakeholders.
  • Drive projects through key milestone checks, ensuring implementations are run to time and ensuring that project resources are aligned correctly
  • Collation, formatting and configuration of data in line with the requirements of any specific client implementation project.
  • Supporting the management team with ad hoc project requirements.
  • Alongside the Master Vendor team, Account Managers and Tech teams, evaluate areas for improvements in the platform strategy, usage and workflows.
  • Evaluate client set up process and experience, identify and implement improvements for future clients

About you:

A strong communicator, you will be someone who thrives in a fast paced, dynamic and data driven environment. With a strong background delivering implementation projects for MSP and/or RPO in the recruitment world, you will have the ability to manage multiple stakeholders, clients and projects simultaneously.

Being able to adapt quickly to changing priorities and identify opportunity improvement, you will always being ready to speak up, driving success though exceptional delivery and a customer centric approach.

Essential:

  • Experience implementing VMS and/or ATS platforms into programmes.
  • Passion for 'making a difference every day' and to achieving business goals
  • Creative and innovative thinker, with the ability to generate ideas
  • Driven and self-motivated; Conscientious and willing to persevere with resilience
  • Courage to respond to risks appropriately
  • Upholds authenticity in the workplace
  • Calm and balanced approach, always measured and professional


Desirable:

  • PRINCE2/Six Sigma or equivalent project management qualifications is desirable but not essential if practical implementation experience is significant.

What we offer:

  • 28 days holiday and get an extra day for each year you stay with us, up to max 33 days PLUS bank holidays.
  • We pay for a Healthcare Plan once you've passed probation, which includes access to a private GP.
  • From day 1, free life insurance covering up to x4 your salary.
  • We'll both add money into your pension pot after 3 months.
  • Get 25% off online learning resources for year 1 to GCSE with EdPlace.
  • Choose what flexible benefits you want after you've passed probation - this could be buying extra holiday, dental, topping up your healthcare plan, bikes, gym membership, electric cars and give as you earn.