Strategic Client Success Specialist

2 days ago


London, Greater London, United Kingdom Agility Talent, LLC Full time

Are you a results-driven professional looking for a new challenge? Agility Talent, LLC is seeking a Strategic Client Success Specialist to join our team in New York City.

About the Role

We are looking for an experienced professional with a proven track record of success in client-facing roles, particularly in B2B SaaS or technology companies. The ideal candidate will have a strong understanding of client strategy and the ability to develop and execute plans to drive growth and retention.

The estimated salary for this role is $110,000 - $160,000 per year, depending on experience.

Key Responsibilities
  • Develop and execute strategic client roadmaps to ensure successful adoption and continual engagement of our platform.
  • Build and maintain strong relationships with clients to drive account expansion and growth.
  • Collaborate with internal teams to identify opportunities for growth and implement strategies to achieve them.
Requirements
  • 1-3 years of experience in a client-facing role.
  • Demonstrated success with strategy-based client management, with a particular focus on retention and account growth.
  • Ability to meet and exceed account retention quotas.
  • Excellent presentation and communication skills.
What We Offer
  • Competitive health, dental, and vision insurance for employees and their dependents.
  • Unlimited PTO so you can take the time you need.
  • A vibrant and active culture including weekly catered lunches and breakfasts, happy hours, movie nights, sporting events, and a monthly book club.


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