Strategic Client Success Specialist
2 days ago
Are you a results-driven professional looking for a new challenge? Agility Talent, LLC is seeking a Strategic Client Success Specialist to join our team in New York City.
About the RoleWe are looking for an experienced professional with a proven track record of success in client-facing roles, particularly in B2B SaaS or technology companies. The ideal candidate will have a strong understanding of client strategy and the ability to develop and execute plans to drive growth and retention.
The estimated salary for this role is $110,000 - $160,000 per year, depending on experience.
Key Responsibilities- Develop and execute strategic client roadmaps to ensure successful adoption and continual engagement of our platform.
- Build and maintain strong relationships with clients to drive account expansion and growth.
- Collaborate with internal teams to identify opportunities for growth and implement strategies to achieve them.
- 1-3 years of experience in a client-facing role.
- Demonstrated success with strategy-based client management, with a particular focus on retention and account growth.
- Ability to meet and exceed account retention quotas.
- Excellent presentation and communication skills.
- Competitive health, dental, and vision insurance for employees and their dependents.
- Unlimited PTO so you can take the time you need.
- A vibrant and active culture including weekly catered lunches and breakfasts, happy hours, movie nights, sporting events, and a monthly book club.
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