Strategic Client Engagement Specialist

15 hours ago


London, Greater London, United Kingdom The Economist Group LTD Full time

The Economist Group LTD is seeking a highly skilled Strategic Client Engagement Specialist to join our team. As a member of our global organization, you will play a critical role in ensuring the success and satisfaction of our clients.

In this position, you will be responsible for driving solution adoption and value creation for our clients, handling customer queries, supporting the renewal process, and monitoring the health of our customers to ensure we maximize retention revenue.

Key Responsibilities:
  • Foster senior relationships with key clients to support account teams in delivering against client expectations, value plans, and positive renewal outcomes.
  • Monitor account health (product usage, adoption rates, customer satisfaction) to identify areas of concern and potential growth opportunities.
  • Partner with Account Managers to provide insight into usage trends, identifying key users/champions to create adoption strategies that help clients maximize the value of our solutions.
  • Conduct new client on-boarding and new user training.
  • Provide curated content (webinars/white papers/special reports) to key user groups and customers.

This is a great opportunity for someone who is passionate about innovation and customer-centricity to deliver an exceptional customer experience.

We are looking for a highly motivated individual with a strong background in customer success and a proven track record of driving retention revenue. If you have a demonstrated knowledge of customer success, markets, and workflows to shape retention strategies, then we want to hear from you

Estimated salary: £55,000 - £65,000 per annum.



  • London, Greater London, United Kingdom Royal London Group Full time

    About the Role:We are seeking a highly skilled Strategic Wholesale Client Engagement Specialist to join our team at Royal London Asset Management.The successful candidate will be responsible for delivering high-quality client engagement solutions to support our sales and investment teams in achieving their goals.Key Responsibilities:Assist in the development...


  • London, Greater London, United Kingdom Kandaconsulting Full time

    We are looking for a skilled Strategic Community Engagement Specialist to join our team at Kandaconsulting.About the roleAs a Strategic Community Engagement Specialist, you will play a key role in shaping the future of our communities by working with our clients to develop and implement effective community engagement strategies.You will be responsible for...


  • London, Greater London, United Kingdom AWS EMEA SARL (UK Branch) Full time

    Job DescriptionAmazon Web Services (AWS) is seeking a skilled Deal Specialist for the Strategic Customer Engagements (SCE) team. This role involves engaging with AWS customers on strategic opportunities, driving revenue growth, and establishing AWS as a key cloud technology provider.Key ResponsibilitiesPartner with AWS Service teams to develop commercial...


  • London, Greater London, United Kingdom MSL McKesson Strategic Services Limited Full time

    At MSL McKesson Strategic Services Limited, we are seeking a highly skilled Strategic Account Director to join our team. This role will play a key part in developing and implementing strategies to drive growth and improve performance across our customer base.The successful candidate will have a strong understanding of the US generic pharmaceutical market and...


  • London, Greater London, United Kingdom Aztec Full time

    We are seeking a highly skilled and experienced Strategic Employee Engagement Specialist to join our Culture and Engagement team at Aztec. This is an exceptional opportunity to play a pivotal role in shaping the employee experience and driving business growth.The successful candidate will have extensive experience in developing and delivering large-scale...


  • London, Greater London, United Kingdom Kandaconsulting Full time

    Job Description: Client Engagement SpecialistAbout Us:Kandaconsulting is a leading consulting firm that specializes in shaping the future of homes, offices, and places across London and the UK. We are committed to building strong relationships with our clients and communities through effective communication and engagement.Your Role:As a Client Engagement...


  • London, Greater London, United Kingdom Adecco Full time

    Role OverviewAdecco is seeking an experienced Strategic Engagement and Communications Specialist to join our team. In this role, you will be responsible for developing a comprehensive communication strategy to engage suppliers effectively.About the RoleThis is a fantastic opportunity to work on a large-scale transformation programme in Hertfordshire,...


  • London, Greater London, United Kingdom London Transport Museum Full time

    London Transport Museum is seeking a Strategic Community Engagement Specialist to join their team. The ideal candidate will have experience in designing and delivering consultation projects that focus on stakeholder representation and engagement, as well as partnership development.The selected candidate will be responsible for facilitating stakeholder...


  • London, Greater London, United Kingdom LGBT Great Full time

    Aon is seeking a skilled Strategic Engagement Manager to join their Strategic Engagement team in London, UK. This role is perfect for a relationship-focused professional with experience in commercial insurance and business development.The Strategic Engagement Manager will be responsible for partnering with Aon's insurance carrier clients to develop strong...


  • London, Greater London, United Kingdom The Francis Crick Institute Full time

    The Francis Crick Institute is seeking a Strategic People Engagement Specialist to play a key role in shaping the future of the organization.This full-time, permanent position is part of the People Projects and Engagement Team, responsible for overseeing and delivering people projects and initiatives aligned to the People Strategy.The successful candidate...


  • London, Greater London, United Kingdom AWS EMEA SARL (UK Branch) Full time

    About the RoleWe are seeking a highly skilled Strategic Customer Engagement Specialist to join our team at AWS EMEA SARL (UK Branch). As a key member of our Strategic Customer Engagements (SCE) team, you will play a critical role in driving revenue, adoption, and growth from our largest and fastest-growing customers.Key ResponsibilitiesPartner with AWS...


  • London, Greater London, United Kingdom Mason Blake Full time

    Mason Blake is seeking a skilled Client Engagement Specialist to join their dedicated team on a permanent basis. Reporting directly to the Head of Client Services, this role will take on dynamic responsibilities including:Collaborating with internal departments to coordinate the sourcing of data for investor marketing material.Overseeing the production of...


  • London, Greater London, United Kingdom Acep Full time

    Key Responsibilities:As a Client Engagement Specialist at Acep, you will oversee the work of officers in the consultation and engagement team, ensuring high-quality and inclusive public consultations and engagement activities.You will lead on projects as directed by the Head of Insight & Engagement, providing best practice engagement advice and working with...


  • London, Greater London, United Kingdom ENI - Elizabeth Norman International Full time

    About the RoleWe are seeking an experienced Strategic Engagement Specialist to join our team at ENI - Elizabeth Norman International.Key ResponsibilitiesThe ideal candidate will have experience in designing and managing small to large scale engagement projects, including face-to-face workshops, events, and participatory research.Responsibilities also include...


  • London, Greater London, United Kingdom Blue Legal Full time

    Role OverviewBlue Legal is seeking a highly skilled Strategic Engagement Manager to join their team. This role will involve working closely with senior management, partners, and colleagues to develop and execute strategic engagement activities that support defined business goals.Key ResponsibilitiesDevelop and execute strategic engagement plans to support...


  • London, Greater London, United Kingdom Unicef Full time

    About the RoleWe are seeking a highly skilled Strategic Supporter Engagement Specialist to join our team at UNICEF UK. The successful candidate will be responsible for developing and implementing effective supporter engagement strategies to promote Gifts in Wills as a way of giving to UNICEF.Key ResponsibilitiesDevelop and execute supporter engagement plans...


  • London, Greater London, United Kingdom ENGINEERINGUK Full time

    Job SummaryAWS is seeking a skilled Deal Specialist to join the Strategic Customer Engagements (SCE) team. As a trusted advisor, you will partner with AWS Service teams to develop commercial business models and inspire customers to address business challenges and develop innovative solutions.Key ResponsibilitiesAct as a trusted advisor and thought leader in...


  • London, Greater London, United Kingdom Blue Legal Full time

    As a Strategic Client Liaison Specialist, you will play a critical role in supporting our business development efforts by building strong relationships with key clients and stakeholders.Your responsibilities will include preparing strategic plans for client focus programmes, working closely with account teams to deliver results-driven projects.You will also...


  • London, Greater London, United Kingdom Aon Hewitt Full time

    **About the Role**Aon is seeking a highly skilled Strategic Engagement Lead to join our Strategic Engagement team in London. As a key member of our team, you will be responsible for partnering with Aon's insurance carrier clients to develop relationships and drive business growth.**Key Responsibilities**Act as a trusted advisor, leading teams to problem...


  • London, Greater London, United Kingdom Stride Consulting Full time

    Strider Technologies is dedicated to providing strategic intelligence that empowers organizations to make informed decisions. As a Client Success and Retention Specialist, your role will be to drive client satisfaction and retention by ensuring they derive maximum value from our suite of products and services. Your key objective is to deliver an exceptional...