IT Service Desk Team Lead

Job OverviewThis is a leadership role that requires a people-orientated professional with experience in managing technical service desk engineers to deliver an outstanding customer experience. The successful candidate will lead the London-based team and collaborate with service desk leaders in Kuala Lumpur to ensure smooth delivery of global 24/7 service...

Job DescriptionThis role will suit a talented people-orientated professional, with experience of leading technical service desk engineers (1st - 3rd Line Support Engineers) to deliver an outstanding customer experience. Reporting to the Head of Managed Services, you will lead the London based team and collaborate with the service desk leaders in Kuala...

This role is a great opportunity for an experienced IT Service Desk Operations Lead to join our team in SE Grand Rapids, MI. As a senior leader, you will be responsible for leading a team of technical service desk engineers to deliver high-quality service and support to clients.Key Performance Indicators:Improve service desk metrics that drive results.Foster...

This is a senior leadership role that requires a talented people-orientated professional to lead a team of technical service desk engineers. The successful candidate will have experience of building cohesive teams, inspiring and motivating engineers at different levels, and improving service desk metrics.Key Responsibilities:Lead the London based team and...

Service Desk Team Lead - UK Tech SupportWe are looking for a dynamic Service Desk Team Lead to join our UK Tech Support team, which delivers support to local and global SME businesses. The ideal candidate will be passionate about technology, customer service, and leading high-performance teams.This is a full-time role with a competitive salary of £60,000 -...

Job OverviewWe are looking for an experienced Service Desk Team Leader to join our team, driving the delivery of world-class customer service to local and global SME businesses. As a leader, you will create a culture that fosters learning and development, inspiring your team to excel in their roles.You will have at least 2 years of experience leading a...

About the JobWe are looking for a Service Desk Team Lead to join our team at Pareto FM. In this role, you will be responsible for leading our service desk team and ensuring the smooth operation of our helpdesk services.Your primary responsibility will be to monitor the facilities helpdesk email inbox, promptly logging all incoming service requests or issues,...

About the Role:JAM IT Consultancy Ltd is seeking an experienced Service Desk Director to lead our customer-facing teams and deliver exceptional service standards. As a key member of our leadership team, you will be responsible for developing and implementing strategies to drive business growth through customer-centric initiatives.The successful candidate...

Fruition IT invites applications for the position of IT Service Desk Professional. As part of our dedicated IT service team, you will deliver exceptional support across the organisation.About the RoleDeliver top-tier technical support as a key member of the service desk team.Develop and maintain excellent relationships with stakeholders, users, and...

About the RoleWe are seeking an experienced Service Desk Team Lead to join our IT Support team at Wanstor Limited. The successful candidate will have excellent leadership skills and be able to manage a team of IT support technicians. They will also have strong technical knowledge of ITIL and incident management processes.ResponsibilitiesManaging the...

We are seeking an experienced IT professional to join our team as a Service Desk Lead. This is a fantastic opportunity to develop your skills and expertise in IT service management.About the JobIn this role, you will be responsible for managing the day-to-day operations of the IT service desk, including incident and service request...

Job Title: Service Desk Team LeaderAbout the RoleWe are seeking an experienced and dynamic Service Desk Team Leader to lead our UK Tech Support team, delivering support to local and global SME businesses. The successful candidate will be passionate about technology, customer service, and leading high-performance teams.The ideal candidate will have at least 2...

We are seeking an experienced IT Service Delivery Team Lead to join our team in London. As a key member of our IT service desk, you will be responsible for leading and empowering a team of IT service desk analysts to deliver outstanding IT support to our diverse range of brands.Key Responsibilities:Lead, mentor, and develop a team of IT service desk analysts...

Job OverviewWe are seeking an experienced IT service management professional to lead our UK Tech Support team. The successful candidate will have a minimum of 2 years of experience leading a service desk, ideally within a managed services environment.The role involves mentoring team members, managing major incidents, and providing excellent customer service....

**Service Desk Analyst Lead - Saragossa's IT Team**We are seeking an experienced Service Desk Analyst Lead to join our IT team at Saragossa. As a key member of the team, you will be responsible for leading the service desk function and ensuring that all IT issues are resolved efficiently and effectively.**Key Responsibilities:**Lead the service desk function...

Job Description: Customer-facing IT Support TechnicianWe are currently looking for an experienced Customer-facing IT Support Technician to join our expanding team at Fitzrovia IT Limited in London. The successful candidate will take a proactive stance in improving managed services delivered through additional Fitzrovia services and effective problem...

A highly skilled and experienced Service Desk Lead is required to join the ASHDOWN GROUP Infrastructure team in Kingston, Surrey.Key Responsibilities:Raise the bar for front-line service desk operations, ensuring a proactive, efficient, and mature service to the organisation adhering to SLAs.Owning Manage Engine Service Desk Plus (SDP) and championing ITIL...

Job Description:We are seeking a highly skilled IT Service Desk Technician to join our team at Fruition IT in Leeds, UK. This is an exciting opportunity to work in a fast-paced environment, resolving 1st line technical issues and providing exceptional customer service.The successful candidate will have experience with Windows 10/11, Office 365, and...

Job DescriptionWe are looking for a seasoned IT Service Desk Manager to lead our high-performance support team, including field engineers responsible for our 20 sites around the UK.The successful candidate will oversee team performance and development, ensure KPIs and SLAs are met or beaten, and continuously improve team capabilities.You will also be...

Job Title: Service Desk Management ExpertWe are seeking a seasoned Service Desk Management Expert to lead our UK Tech Support team at Vertex IT Solutions Ltd. This exciting opportunity allows you to work with a dynamic company that provides premium support to local and global SME businesses.The ideal candidate will possess strong technical expertise,...