Service Desk Team Leader

This role is a great opportunity for an experienced IT Service Desk Operations Lead to join our team in SE Grand Rapids, MI. As a senior leader, you will be responsible for leading a team of technical service desk engineers to deliver high-quality service and support to clients.Key Performance Indicators:Improve service desk metrics that drive results.Foster...

This role will be ideal for an experienced people-orientated professional, who has led technical service desk engineers to deliver an outstanding customer experience. Reporting to the Head of Managed Services, you will lead the London-based team and work with service desk leaders in Kuala Lumpur to ensure smooth global 24/7 service desk operations. To...

Job Summary:Seeking a Service Desk Operations Leader to manage a team of 4 in Hoddesdon offices.Main Duties:Lead the team in providing excellent IT Support servicesDevelop and implement process improvements to enhance service deliveryMentor and coach team members to achieve their full potentialEssential Requirements:At least 3 years' experience in IT Service...

This is a senior leadership role that requires a talented people-orientated professional to lead a team of technical service desk engineers. The successful candidate will have experience of building cohesive teams, inspiring and motivating engineers at different levels, and improving service desk metrics.Key Responsibilities:Lead the London based team and...

Service Desk Operations Director Job DescriptionWe are looking for an experienced Service Desk Operations Director to lead our team in Lancashire. The successful candidate will oversee the day-to-day activities of our service desk, ensuring users and clients receive the support they need. This is an exciting opportunity for a true leader to make a positive...

Service Desk Support Specialist RoleThe Service Desk Support Specialist plays a pivotal role in ensuring seamless delivery of service desk support to clients. This position demands exceptional standards of support to customers, encompassing a diverse range of products, services, and platforms. By working closely with the Lifecycle Coordinator(s) and Service...

The Trade Desk is seeking a highly skilled Controller for Trade Desk EMEA to lead our accounting team in the UK GL Accounting department. As a controller, you will be responsible for developing and implementing financial policies and procedures to ensure accurate and timely financial reporting.ResponsibilitiesThis role involves:Developing and implementing...

About the RoleN Consulting Ltd is seeking a highly skilled Service Desk Team Supervisor to join our IT team in Birmingham. This exciting opportunity offers a salary of £60,000 - £80,000 per annum.In this role, you will be responsible for supervising the work of the Service Desk team to ensure timely completion of Incidents and Service Requests. You will...

Lyon Tech is a managed IT services provider to the creative sector, serving over 5000 users and 100+ companies in London.We are seeking an experienced IT Service Desk Team Lead to join our team, providing exceptional customer service and leadership to our clients across the UK and internationally.This role combines leadership with technical skills, requiring...

Job OverviewWe are looking for an experienced Service Desk Team Leader to join our team, driving the delivery of world-class customer service to local and global SME businesses. As a leader, you will create a culture that fosters learning and development, inspiring your team to excel in their roles.You will have at least 2 years of experience leading a...

A highly successful and rapidly growing tech business in Kingston, Surrey seeks an experienced IT Service Desk Lead to join their Infrastructure team. Reporting to the Head of IT, this pivotal role will have full ownership of the Service Desk function as you drive process improvement.This challenging opportunity requires a proactive, efficient and mature...

About UsMeltwater is a leading provider of media intelligence and social media monitoring solutions. We're looking for a skilled IT Team Lead to join our team and help us deliver exceptional service to our customers.Job DescriptionThis is a senior-level role that requires a strong background in IT management and service delivery. The successful candidate...

Key ResponsibilitiesProvide hands-on first line support for desktop PCs, mobile devices, and cloud solutions.Drive service desk efficiency, developing KPIs associated with call handling.Develop and manage team schedules, ensuring consistent service delivery.The successful candidate will have experience in MS Windows Desktop Support, Active Directory, and...

The Landmark London invites applications for a skilled Front Office Shift Leader to lead its front desk operations.As a key member of the hotel's management team, you will be responsible for overseeing daily activities, maintaining a high level of guest satisfaction, and developing your team members. We are looking for someone with strong communication...

A highly successful and rapidly growing tech business based in the UK is looking for an experienced Service Desk Lead to join their Infrastructure team.The ideal candidate will have a proven track record of running a front-line service desk function, ensuring it provides a proactive, efficient, and mature service to the organisation.Key responsibilities...

Hotel Receptionist and Supervisor RolesWe are seeking experienced hospitality professionals to join our client's team as a Hotel Receptionist and Receptionist Supervisor at their 4-star hotel location in Chelsea, near Fulham Broadway Station.Type: Full-Time, OngoingSalary: £13.15 per hour for Receptionists and £13.60 per hour for Receptionist Supervisors,...

Experience BalthazarBalthazar, a renowned brasserie in the heart of Covent Garden's theatre district, is seeking a charismatic Front Desk Ambassador to join its dynamic team.About Us:We are a distinguished establishment committed to delivering unparalleled hospitality. Our iconic brasserie offers a seamless blend of French-inspired dishes and classic...

SLR - A Global Leader in Environmental and Advisory SolutionsWe are proud to be a global leader in environmental and advisory solutions, helping our clients achieve their sustainability goals. Our company culture is built on collaboration, innovation, and excellence, making us an ideal place for professionals who share our values.Job DescriptionIn this role...

We are seeking an experienced IT Service Desk Team Lead to join our team at FPSG Connect. In this role, you will be responsible for leading a team of 4 IT professionals, providing coaching, mentoring, and performance feedback to support their professional development and success. As an escalation point for complex IT Support queries, you will be the go-to...

We are seeking a highly skilled Global IT Service Delivery Leader to lead our service delivery and support desk team. This is an exciting opportunity to be at the forefront of a major revamp in IT support and service delivery for a renowned luxurious French brand undergoing a significant digital transformation.This role requires a dynamic and experienced...