Service Desk Operations Manager

This role is ideal for a seasoned professional with experience in leading technical service desk engineers to deliver exceptional customer experiences. As a Service Desk Operations Manager, you will be responsible for leading the London-based team and collaborating with service desk leaders in Kuala Lumpur to ensure seamless delivery of global 24/7 service...

Job Summary: We are seeking an experienced Technical Manager to lead our Private Cloud team. The ideal candidate will have a strong background in technical leadership, people management, and IT service desk tools and technologies.Key Responsibilities:Day-to-Day Operations: Oversee the day-to-day operations of the Service Desk, ensuring adherence to SLAs and...

Service Desk Team Lead OpportunityOliver James is seeking a skilled Service Desk Team Lead to lead their EMEA support operations, ensuring effective delivery of IT services to a large user base.Key Responsibilities:Manage a regional team to provide first-class IT support, focusing on both business-as-usual (BAU) operations and strategic in-house...

This is a senior leadership role that requires a talented people-orientated professional to lead a team of technical service desk engineers. The successful candidate will have experience of building cohesive teams, inspiring and motivating engineers at different levels, and improving service desk metrics.Key Responsibilities:Lead the London based team and...

We are seeking a highly skilled Service Desk Manager to join our team at Jas Gujral. The successful candidate will have at least 3 to 5 years of commercial helpdesk support experience and a proven track record of delivering exceptional customer service.The Service Desk Manager will be responsible for supporting various teams across the CS Department and the...

About Our Opportunity">We are seeking an experienced Service Desk Operations Manager to join our team. The successful candidate will have a strong background in IT service management, with excellent leadership and technical skills.">Job Overview">The Service Desk Operations Manager will be responsible for managing the day-to-day operations of our helpdesk...

Service Desk Operations Director Job DescriptionWe are looking for an experienced Service Desk Operations Director to lead our team in Lancashire. The successful candidate will oversee the day-to-day activities of our service desk, ensuring users and clients receive the support they need. This is an exciting opportunity for a true leader to make a positive...

Job Title: Front Desk Operations ManagerAbout the JobWe are seeking an experienced Front Desk Operations Manager to join our team at Marriott International. As a key member of our front office team, you will be responsible for overseeing the daily operations of the front desk and ensuring exceptional customer service.About YouYou have a strong background in...

Company Overview: Migrant Help is a leading charity established in 1963, delivering support and advice services to migrants across the UK. We foster a culture of equality, diversity, and inclusion.Job Summary: The Assistant IT Service Desk Manager role involves providing technical support across the organisation to progress the Migrant Help Strategy. You...

About This OpportunityThis Senior Deal Desk Analyst role offers a unique chance to join the International Deal Desk team at Databricks and contribute to the company's growth and success.Key ResponsibilitiesManage the entire sales cycle, from structuring and approval to signature and handoff to Order Management.Collaborate with the sales team to ensure that...

Job SummaryThe University of Bristol is seeking a highly skilled Service Desk Administrator to join our IT Services division. As part of our exciting journey to provide globally accessible technical services and digital solutions, this role will play a crucial part in enhancing service desk reporting capabilities.The successful candidate will be responsible...

Service Desk Lead OpportunityWe are seeking an experienced Service Desk Lead to join our Infrastructure team at ASHDOWN GROUP. This pivotal role will see you own the Service Desk function, driving process improvement and working closely with the wider IT function and business.Key ResponsibilitiesRun the front line service desk function, ensuring it provides...

A highly successful and rapidly growing tech business based in the UK is looking for an experienced Service Desk Lead to join their Infrastructure team.The ideal candidate will have a proven track record of running a front-line service desk function, ensuring it provides a proactive, efficient, and mature service to the organisation.Key responsibilities...

Service Desk Operations SpecialistWe are seeking a skilled Service Desk Operations Specialist to provide high-quality support to our customers. As a key member of our team, you will be responsible for managing and resolving technical issues in a timely and efficient manner.Key responsibilities include:Providing technical support via phone, email, and...

Hotel Career OpportunitiesWe are seeking an experienced Front Desk Co-ordinator to join our team at the Principal York hotel.The ideal candidate will have a proven track record of providing exceptional customer service and managing front desk operations effectively. We offer a competitive salary of £28,000 per annum, plus benefits such as discounted hotel...

This role is a great opportunity for an experienced IT Service Desk Operations Lead to join our team in SE Grand Rapids, MI. As a senior leader, you will be responsible for leading a team of technical service desk engineers to deliver high-quality service and support to clients.Key Performance Indicators:Improve service desk metrics that drive results.Foster...

Job SummaryWe are seeking an experienced Front Desk Operations Manager to support the management team in ensuring exceptional guest experiences.About the RoleAs a Front Desk Operations Manager, you will be responsible for overseeing the day-to-day operations of the front desk, handling guest complaints, and implementing new procedures to improve service...

This role will be ideal for an experienced people-orientated professional, who has led technical service desk engineers to deliver an outstanding customer experience. Reporting to the Head of Managed Services, you will lead the London-based team and work with service desk leaders in Kuala Lumpur to ensure smooth global 24/7 service desk operations. To...

The Front Desk Operations Manager at Royal Caribbean Group is responsible for ensuring exceptional guest satisfaction and team performance. This role requires a strong focus on operational goals, training, leadership, and development.Key Responsibilities:Manage front desk operations to exceed hospitality industry standards.Lead a diverse team to achieve...

Job SummaryThe University of Bristol is seeking a highly skilled Service Desk Administrator to join our IT Services division. As a key member of our team, you will play a crucial role in managing and enhancing service desk reporting capabilities.Key ResponsibilitiesMaintain reports and dashboards to track service desk performance metrics, including ticket...