IT Service Desk Professional

1 week ago


Bristol, Bristol, United Kingdom Peaple Talent Full time £30,000

Job Overview:

We are supporting a leading legal practice in Bristol, seeking an IT Service Desk Engineer to provide technical support to global users.

This is an excellent opportunity for you to join a dynamic team and contribute to the company's innovation and growth.

Salary Information:

The base salary for this role is estimated at £25,000-£30,000 per annum, depending on experience.

Job Responsibilities:

  • Provide phone, email, and remote support to IT system users across multiple international locations.
  • Ensure timely resolution of incidents, aiming for first-time fixes and escalating when necessary.
  • Develop IT solutions that meet business needs and user requirements.

Required Skills and Qualifications:

  • Experience in technical support within a Microsoft environment.
  • Mobile device support including troubleshooting and administration.
  • Experience supporting remote access and flexible working solutions.

Benefits:

This role offers a comprehensive benefits package, including hybrid working, private medical insurance, income protection, and life assurance.



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