IT Service Desk Professional
1 week ago
Job Overview:
We are supporting a leading legal practice in Bristol, seeking an IT Service Desk Engineer to provide technical support to global users.
This is an excellent opportunity for you to join a dynamic team and contribute to the company's innovation and growth.
Salary Information:
The base salary for this role is estimated at £25,000-£30,000 per annum, depending on experience.
Job Responsibilities:
- Provide phone, email, and remote support to IT system users across multiple international locations.
- Ensure timely resolution of incidents, aiming for first-time fixes and escalating when necessary.
- Develop IT solutions that meet business needs and user requirements.
Required Skills and Qualifications:
- Experience in technical support within a Microsoft environment.
- Mobile device support including troubleshooting and administration.
- Experience supporting remote access and flexible working solutions.
Benefits:
This role offers a comprehensive benefits package, including hybrid working, private medical insurance, income protection, and life assurance.
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