Technical Service Desk Analyst
2 days ago
Job Overview: We are currently looking for a skilled Technical Service Desk Analyst to join our team on a 3-month contract. As part of this role, you will be responsible for providing IT support to our clients and managing service desk analyst tasks.
Responsibilities:
- Administering Windows 10/11 and supporting Microsoft Office applications (M365)
- Utilizing Service Now experience to manage tickets efficiently
- Supporting law firm applications like iManage
- Implementing ITIL practices to enhance service delivery
- Active Directory experience and Multi Factor Authentication (MFA) skills
- Diagnosing and resolving technical issues effectively
Requirements:
- Recent IT service desk experience within the legal sector
- Previous experience working in a legal service desk analyst role
- Strong knowledge of ITIL, Service Now, and law firm applications
Benefits:
- An annual salary of £40,000 - £45,000 per annum
- A chance to work with a leading IT services company
- Opportunities for professional development and growth
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Technical Service Desk Analyst
1 week ago
Bristol, Bristol, United Kingdom Viqu Limited Full timeAbout the RoleWe have an exciting opportunity for a Technical Service Desk Analyst to join our team at VIQU Limited. As a Technical Service Desk Analyst, you will play a critical role in delivering exceptional IT support services to our clients.Key responsibilities include handling service desk issues, troubleshooting technical problems, and resolving...
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Technical Service Desk Analyst
2 days ago
Bristol, Bristol, United Kingdom CV-Library Full timeAs a talented Technical Service Desk Analyst, you'll be part of our rapidly growing Managed Service Provider (MSP) based in Bristol. Our company is renowned for delivering exceptional IT support and solutions to our diverse client base. You'll play a key role in expanding our Service Desk team to support the 3rd Line Project Engineers and meet increasing...
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Technical Service Desk Professional
23 hours ago
Bristol, Bristol, United Kingdom VIQU Limited Full timeVIPU Limited invites applications from qualified candidates for the position of Technical Service Desk Professional. This exciting opportunity involves providing top-notch technical assistance for a 3-month contract in Bristol.The successful candidate will be responsible for handling service desk issues via telephone or email, requiring strong experience...
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Service Desk Analyst
1 day ago
Bristol, Bristol, United Kingdom Austin Fraser Full timeAustin Fraser is currently seeking a highly skilled Service Desk Analyst to join our team in Bristol. As part of this role, you will be responsible for providing technical assistance and support for a range of IT systems, including Windows 10/11, Service Now, and law firm applications. Your expertise in ITIL, Service Now, and law firm applications such as...
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IT Service Desk Professional
2 days ago
Bristol, Bristol, United Kingdom VIQU Limited Full timeVIQU Limited is seeking a highly skilled IT Service Desk Professional to join their team in Bristol.The estimated salary for this role is £45,000 per annum.Job Description:The company requires a proactive and experienced IT professional to provide technical support and resolve service desk tickets within established SLAs.Responsibilities:Providing technical...
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Service Desk Manager
3 weeks ago
Bristol, Bristol, United Kingdom Tria Recruitment Full timeTria Recruitment presents:A unique opportunity to join a leading legal firm in Bristol as their new Service Desk Manager.About the Role:We are seeking an experienced Service Desk Manager to lead our small team of 1st-line level support analysts. As a key member of the IT department, you will be responsible for providing technical management and people...
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Service Desk Expert
3 weeks ago
Bristol, Bristol, United Kingdom Computerworld Personnel Ltd Full timeAbout the JobAs a Service Desk Analyst, you will be responsible for supporting clients with their IT needs through email, ticketing system, or phone. You will work within a skilled team, escalating tickets when needed, and ensuring service level agreements are met.Key ResponsibilitiesProvide first-line IT support to external clientsEvaluate and resolve...
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Windows and Office Technical Analyst
1 day ago
Bristol, Bristol, United Kingdom VIQU Limited Full timeVILIUM is seeking a highly skilled Windows and Office Technical Analyst to join their team in Bristol.The estimated salary for this role is £47,000 per annum.Job Requirements:The company is looking for a highly motivated and experienced IT professional to provide technical support and resolve service desk tickets within established SLAs.Key...
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Technical Support Analyst
4 days ago
Bristol, Bristol, United Kingdom Menlo Ventures Management, L.P Full timeRequired Skills and Qualifications:We are looking for a skilled and experienced Technical Support Analyst to join our team. The ideal candidate should have:Demonstrated experience in customer service and be passionate about delivering exceptional customer experiences.Technical aptitude or familiarity with software concepts.Experience in a help-desk...
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IT Service Delivery Analyst
1 week ago
Bristol, Bristol, United Kingdom ADLIB Full timeA career opportunity exists for a highly motivated Service Desk Analyst to join our team at a fast-growing travel business in central Bristol. As a Bcorp certified market-leader, we're committed to responsible tourism and international renewable projects.As a Service Desk Analyst, you'll be responsible for providing first-line technical support for...
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IT Service Desk Manager
4 weeks ago
Bristol, Bristol, United Kingdom Osborne Clarke Full timeJob DescriptionOsborne Clarke is seeking an experienced IT Service Desk Manager to lead the team in providing exceptional customer support and service delivery.Key Responsibilities:Lead a team of support analysts in delivering high-quality customer support services.Manage service desk staff and associated service providers to ensure they are adequately...
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Technical Support Specialist
1 day ago
Bristol, Bristol, United Kingdom VIQU Limited Full timeVIQU Limited seeks a skilled Technical Support Specialist to provide IT support on a contract basis in Bristol.The estimated salary for this role is £42,500 per annum.Job Overview:The company is looking for a highly motivated and experienced IT professional to join their team as a Service Desk Analyst. The successful candidate will be responsible for...
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Senior Help Desk Technician
2 days ago
Bristol, Bristol, United Kingdom Unite Foundation Full timeWe're looking for an experienced Senior IT Service Desk Analyst to join our team at Unite Students. The ideal candidate will have advanced technical expertise and excellent customer service skills, with a focus on delivering high-quality service and driving process improvements.Key Responsibilities:Maintain high levels of service that consistently put...
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IT Service Desk Engineer
2 days ago
Bristol, Bristol, United Kingdom Searchability Full timeAbout the RoleWe are seeking an experienced IT Service Desk Engineer to join our team as a 1st/2nd Line Service Desk Engineer. This role involves providing technical support to clients and acting as the first point of contact for troubleshooting issues.You will be responsible for handling and resolving basic technical problems, such as software issues,...
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Service Desk Technician
2 weeks ago
Bristol, Bristol, United Kingdom ADLIB Full timeWe're looking for a skilled Service Desk Analyst to join our team at a fast-growing travel business in central Bristol. As a Bcorp certified market-leader, we prioritize responsible tourism and international renewable projects.In this role, you'll provide first-line technical support for end-users, log and resolve IT issues, and participate in larger systems...
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Service Desk Team Lead Position
22 hours ago
Bristol, Bristol, United Kingdom Peaple Talent Full timePeaple Talent's Opportunity:We are seeking an experienced Team Leader to join our IT Support team and take on a challenging role that requires strong leadership skills, technical expertise, and excellent communication abilities.Job Overview:As the Team Leader - IT Support, you will be responsible for leading a team of Service Desk analysts and contributing...
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Technical Service Analyst
2 days ago
Bristol, Bristol, United Kingdom Arena Group Ltd Full timeEstimated salary: £45,000 - £55,000 per annumAbout the CompanyArena Group Ltd is a leading provider of professional services and consultancy. Our team of experts works closely with our clients to deliver innovative solutions that meet their business needs.We are committed to excellence and strive to provide exceptional service to our clients. Our team...
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Technical Support Specialist
1 day ago
Bristol, Bristol, United Kingdom Unite Foundation Full timeUnite Students is a leading provider of purpose-built student accommodation in the UK. We're looking for an experienced Senior IT Service Desk Analyst to join our team.The successful candidate will be responsible for handling escalated technical issues and providing guidance to the team. The role involves managing complex incidents, driving quality service...
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IT Service Delivery Manager
22 hours ago
Bristol, Bristol, United Kingdom Peaple Talent Full timeJob Title:IT Service Delivery ManagerSalary: $65,000 - $80,000 per annum (dependent on experience)Job Description:About the RoleThis is an exciting opportunity to lead a team of service desk analysts and contribute to delivering exceptional IT support services.As the Service Desk Team Lead, you will be responsible for overseeing the daily resource plan,...
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Technical Support Specialist
4 weeks ago
Bristol, Bristol, United Kingdom Global Technology Solutions Ltd Full timeGlobal Technology Solutions LtdWe have an exciting opportunity for a Technical Service Desk Analyst to join our team on a permanent basis in Bristol.This role will be hybrid working, allowing you to balance your work and personal life. Experience: 4 years in similar roles (MSP experience highly desirable), driving licence and own vehicle required.Salary:...