Senior Administrator
3 weeks ago
We are seeking an enthusiastic and reliable Administrator to join our team working at our offices in Oldbury or Blackburn.
This is an exciting opportunity to work for a high-quality fostering organisation recognised as 'Outstanding' by OFSTED, and one of the UK's only independent fostering agency specialising in cultural and faith-based fostering placements.
Key Responsibilities- Undertake a wide range of administrative tasks and duties using keyboard, office 365, Teams and strong IT skills
- Co-ordination and sourcing of appropriate training
- Organisation and coordination of meetings and events
- Completion of monthly tasks according to deadlines
- Liaising with the dedicated Referrals team and Local Authorities
- Use key information and matching criteria for all referrals received to ensure that families are carefully matched according to children's needs
- Recording of essential company information to third parties on our database (CHARMS)
- Act as first point of contact for our customers and portray a positive, professional and helpful image of the organisation
- Understand and follow unique processes
- Note/Minute taking at meetings where appropriate
- Liaison with key stakeholders such as Foster Parents and Local Authorities
- Cover reception duties (lunch/annual leaves)
- Previous Administrative experience
- Solid educational background to include GCSE Grade C (or equivalent) in English and Mathematics
- Be able to evidence an understanding of the use of IT and electronic communications including the use of Microsoft Office in particular TEAMS, Word, Excel and Outlook email
- A good knowledge of administrative systems and processes
- Be able to demonstrate effective communication
- Ability to work under pressure and handle changing priorities
- Administration qualification or equivalent
We offer a competitive salary, 30 days' Annual Leave, rising to 35 day's with length of service, + Bank Holidays, Life Assurance, Company Pension Scheme, On-Site Free Parking, Employee Discount Scheme & Medical Cash Plan.
We are an equal opportunities employer and have been awarded the disability confident employer by the jobcentre plus. The successful applicant will be subject to a DBS check at enhanced level if successful for the position.
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