Senior Administrator

3 weeks ago


Oldbury, Sandwell, United Kingdom Polaris Community Full time
About the Role

We are seeking an enthusiastic and reliable Administrator to join our team working at our offices in Oldbury or Blackburn.

This is an exciting opportunity to work for a high-quality fostering organisation recognised as 'Outstanding' by OFSTED, and one of the UK's only independent fostering agency specialising in cultural and faith-based fostering placements.

Key Responsibilities
  • Undertake a wide range of administrative tasks and duties using keyboard, office 365, Teams and strong IT skills
  • Co-ordination and sourcing of appropriate training
  • Organisation and coordination of meetings and events
  • Completion of monthly tasks according to deadlines
  • Liaising with the dedicated Referrals team and Local Authorities
  • Use key information and matching criteria for all referrals received to ensure that families are carefully matched according to children's needs
  • Recording of essential company information to third parties on our database (CHARMS)
  • Act as first point of contact for our customers and portray a positive, professional and helpful image of the organisation
  • Understand and follow unique processes
  • Note/Minute taking at meetings where appropriate
  • Liaison with key stakeholders such as Foster Parents and Local Authorities
  • Cover reception duties (lunch/annual leaves)
Requirements
  • Previous Administrative experience
  • Solid educational background to include GCSE Grade C (or equivalent) in English and Mathematics
  • Be able to evidence an understanding of the use of IT and electronic communications including the use of Microsoft Office in particular TEAMS, Word, Excel and Outlook email
  • A good knowledge of administrative systems and processes
  • Be able to demonstrate effective communication
  • Ability to work under pressure and handle changing priorities
  • Administration qualification or equivalent
What We Offer

We offer a competitive salary, 30 days' Annual Leave, rising to 35 day's with length of service, + Bank Holidays, Life Assurance, Company Pension Scheme, On-Site Free Parking, Employee Discount Scheme & Medical Cash Plan.

We are an equal opportunities employer and have been awarded the disability confident employer by the jobcentre plus. The successful applicant will be subject to a DBS check at enhanced level if successful for the position.



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