Senior Administrator

2 days ago


Oldbury, Sandwell, United Kingdom Polaris Community Full time
About Us

Polaris Community is a high-quality fostering organisation recognised as 'Outstanding' by OFSTED.

Our focus is on helping children and young people with specific religious or cultural needs find foster parents who share their values and identity.

Job Description

We are seeking an Administrative Expert to join our friendly, dedicated and established team working at our offices.

  • Undertake a wide range of administrative tasks and duties using keyboard, office 365, Teams and strong IT skills.
  • Coordinate and source appropriate training for the team.
  • Organise and coordinate meetings and events.
  • Complete monthly tasks according to deadlines.
  • Liaise with the dedicated Referrals team and Local Authorities.
  • Use key information and matching criteria for all referrals received to ensure that families are carefully matched according to children's needs.
  • Record essential company information to third parties on our database (CHARMS).
  • Act as first point of contact for our customers and portray a positive, professional and helpful image of the organisation.
  • Understand and follow unique processes.
  • Note/Minute taking at meetings where appropriate.
  • Liaison with key stakeholders such as Foster Parents and Local Authorities.
  • Cover reception duties as required.

Key Requirements:

  • Previous Administrative experience.
  • Solid educational background to include GCSE Grade C (or equivalent) in English and Mathematics.
  • Able to evidence an understanding of the use of IT and electronic communications including the use of Microsoft Office in particular TEAMS, Word, Excel and Outlook email.
  • A good knowledge of administrative systems and processes.
  • Effective communication skills.
  • Able to work under pressure and handle changing priorities.
  • Administration qualification or equivalent.

We are an equal opportunities employer and have been awarded the disability confident employer by the jobcentre plus.


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