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Senior Administrator

1 month ago

OldburyonSevern, South Gloucestershire, United Kingdom Polaris Community Full time
About Us

We're a leading fostering organisation recognised for our exceptional service and commitment to providing a safe and loving home for children and young people with specific religious or cultural needs.

Our team is dedicated to helping families find foster parents who share their values and identity, and we're proud to be one of the UK's only independent fostering agencies specialising in cultural and faith-based fostering placements.

Job Overview

We're seeking an enthusiastic and reliable Administrator to join our friendly and dedicated team, working at our offices in Oldbury or Blackburn.

As an Administrator, you'll play a vital role in supporting our team with a wide range of administrative tasks, including coordination and sourcing of training, organisation and coordination of meetings and events, and completion of monthly tasks according to deadlines.

Key Responsibilities
  • Undertake a wide range of administrative tasks and duties using keyboard, office 365, Teams and strong IT skills
  • Co-ordinate and source appropriate training
  • Organise and coordinate meetings and events
  • Complete monthly tasks according to deadlines
  • Liaise with the dedicated Referrals team and Local Authorities
  • Use key information and matching criteria for all referrals received to ensure that families are carefully matched according to children's needs
  • Record essential company information to third parties on our database (CHARMS)
  • Act as first point of contact for our customers and portray a positive, professional and helpful image of the organisation
  • Understand and follow unique processes
  • Note/Minute taking at meetings where appropriate
  • Liaise with key stakeholders such as Foster Parents and Local Authorities
  • Cover reception duties (lunch/annual leaves)
Essential Criteria
  • Previous Administrative experience
  • Solid educational background to include GCSE Grade C (or equivalent) in English and Mathematics
  • Be able to evidence an understanding of the use of IT and electronic communications including the use of Microsoft Office in particular TEAMS, Word, Excel and Outlook email
  • A good knowledge of administrative systems and processes
  • Be able to demonstrate effective communication
  • Ability to work under pressure and handle changing priorities
  • Administration qualification or equivalent
How to Apply

To be considered for this post, please apply and we'll be in touch.

No agencies please.

We're an equal opportunities employer and have been awarded the disability confident employer by the jobcentre plus. The successful applicant will be subject to a DBS check at enhanced level if successful for the position.