Administrator

3 weeks ago

Oldbury, United Kingdom Crowe UK Full time

**About Crowe**

Crowe is a leading national audit, tax, advisory and risk firm with global reach and local expertise. We are an independent member of Crowe Global, one of the top 10 accounting networks in the world, with access to more than 40,000 people in 150 countries and across 798 offices globally.

We pride ourselves on looking after our people, whether you’re working in corporate tax, statutory audit or you’re a marketing or HR specialist - at Crowe we invest in our people to help them be the best they can be.

We understand that it is often the culture and values of a firm that are most important when looking for a new workplace, that’s why at Crowe our people-focused culture means we value new ideas and innovation, and welcome people who are committed to making a difference by delivering excellent services to our people, clients and communities.

The Administrator, People Development role works closely with the Senior Advisor and the wider Learning & Development team to bring to life Crowe’s people strategy to deliver a 'Rewarding people experience' to everyone in the firm. As part of an approachable and supportive people team, you will contribute to the delivery and success of the L&D strategy that supports everyone at Crowe to develop their careers.

The role is part of the internal People Development team and includes:

- Supporting the wider L&D team to deliver the national people strategy, programmes, and initiatives, providing a centralised administration function across the firm.
- Manage the Learning and Development inbox, processing queries within the agreed Service Level Agreement.
- Co-ordination of training room bookings, and relevant training equipment to support all programmes and activities.
- Day-to-day efficient administration of the L&D programmes for the firm within agreed timeframes, maximising the use of resources.
- Maintain training records (e.g., trainee lists, schedules, attendance sheets)
- Support the People Development portal, encompassing course materials and other learning materials.
- Managing joining instructions, registration, and post-course evaluation.
- Support learner access to the right information on the Learning Management System (LMS) and running standard reports.
- Ensure all employee details are current and up to date.
- Assistance with ad-hoc projects as required and assist the People Development team as necessary.
- Provide updates regarding the Learning and Development team via our internal intranet.
- Support the LMS e-learning portal, including keeping courses up to-date and relevant to the firm.

Skills and personal characteristics required:

- Previous administration experience is preferable.
- Good communication skills both written and verbal.
- Good computer skills with an understanding of Microsoft Excel, Word, and PowerPoint.
- Knowledge or experience of working with a Learning Management System is preferable but not essential.
- Must be structured, well-organised and meticulous attention to detail essential.
- Excellent organisational skills and the ability to progress multiple tasks simultaneously.

The right person will have the ability to build and grow relationships with our key stakeholders, possess great communication and influencing skills, and will be a true professional who thrives on developing people, with the ambition to deliver high-quality learning and development solutions that embraces diversity and inclusion throughout.

**Why choose Crowe?**

Crowe is where talented people can realise their potential, are successful and enjoy what they do by making a positive difference to our clients, communities and each other.

Our vision is to be recognised as essential to the future success of our clients by helping them to answer tomorrow’s questions, and make smart decisions that have lasting value through the highest quality audit, tax, advisory and risk services.

We offer you an opportunity to continue your career and work for a firm that offers stability and knowledge. In addition you can work alongside experienced professionals who put the client at the heart of everything they do.

At Crowe, you will find the expertise, the resources and, above all, the commitment to help you build a satisfying and rewarding career. In return we can offer you continued career development, highly competitive salaries and flexible benefits. Plus an opportunity to work for a firm that truly values its people.

Crowe is committed to equal opportunity and diversity in recruitment and employment. We value the differences that a diverse workforce brings to our organisation and believe that diversity and inclusivity are key drivers of effectiveness and in providing our clients with a quality service.

We want to create the best environment for our people to thrive. We recognise the importance of offering a flexible approach to our working environment and we would be happy to discuss this with you further.

**Benefits**:

- Work from home

Sched

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