Front Desk Coordinator

3 days ago


Guildford, Surrey, United Kingdom Alliance Medical Full time

As a Front Desk Coordinator at Alliance Medical, you will play a vital role in providing seamless support to patients and colleagues alike. This dynamic role requires a highly organized and communicative individual who can thrive in a fast-paced environment.

About the Role

We are seeking a skilled administrator to join our team, responsible for managing the reception area, supporting queries, and ensuring a smooth patient experience. This role involves a range of tasks, including:

  • Reception duties, ensuring a welcoming environment for patients and visitors
  • Supporting all incoming queries, providing accurate information and resolving issues promptly
  • Chaperoning, accompanying patients during medical procedures as required
  • Booking appointments, efficiently managing the scheduling system
  • Processing patients via E-Systems, maintaining accurate records and updating systems accordingly

We offer a competitive salary range of £25,000 - £32,000 per annum, depending on experience. If you possess excellent communication skills, a flexible attitude, and a passion for delivering exceptional customer service, we encourage you to apply.

The ideal candidate will have:

  • Microsoft Office experience, proficiency in using software applications to manage administrative tasks
  • Filing and record-keeping skills, ability to maintain accurate and up-to-date records
  • Organizational skills, capacity to prioritize tasks and manage multiple responsibilities effectively

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