Business Support Coordinator

5 months ago

Guildford, United Kingdom Knight Frank Full time

Contract Type- Permanent- Employment Type- Full-Time- Working Requirements- On Site- Hours- 9:00am to 5:30pm- Salary- Competitive- Division- Residential- Location- GuildfordKnight Frank is looking to hire a Business Support Coordinator for the Guildford Residential Sales Office.

We are the world’s leading independent international property consultancy, headquartered in the UK, offering agency and professional advice across Commercial, Residential and Rural sectors. Established in 1896, Knight Frank now comprises a global network of over 20,000 people in 487 Offices across 53 Territories. Discover More About Knight Frank

The Country Residential sales division are looking to recruit a Business Support Coordinator to assist with sales administration in the Guildford office. You will report into the Office Head, Tim Harriss with day-to-day input from the Operations Coordinator.

**Responsibilities**
- Greet customers in a polite and welcoming manner as the initial point of contact upon entering the office.
- Assist customers and offer refreshments
- Promptly answer incoming telephone calls
- Take accurate messages and assist with enquiries wherever possible
- Provide keys to contractors
- Maintain a tidy office and reception area
- Prepare the boardroom for meetings when required
- Refer clients to a wide range of KF services including Commercial and the Global network
- Create new property activity records
- Order land registry title checks
- Register new instructions
- Create template letters and forms
- Organise and book in viewings liaising with clients
- Demonstrate competence in all KF systems (Working Life, Hub, Global Life, Power BI, Audit centre, etc)
- Dealing with all enquiries from the general public

**Sales Administration and Business support**
- Provide 1:1 support to The Head of The Surrey Hills.
- Create new property activity records.
- Create template letters and forms.
- Accurate generation of sale invoices.
- Demonstrate competence in all KF systems (Working Life, Hub, Global Life, Power BI, Audit centre, etc).
- Submitting monthly expenses.
- Ensure office compliance and drive audit pass rate improvements.

**Professional experience/ Personal Skills**
- Prior experience in a business support, administration or front of house role preferred but not required
- Flexibility, adaptability and a co-operative attitude
- Excellent standard of English grammar and spelling
- Calm under pressure
- Diligent and efficient
- Attention to detail
- Self-motivated
- Team player

Key Information

Working hours: 9:00 - 17:30 Monday - Friday and 9:00 - 14:00 every one in eight Saturdays.

LI-SO1

Please note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.

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