Student Housing Assistant Coordinator

2 weeks ago


Guildford, United Kingdom Homes for Students Full time
Job Summary

We are seeking a skilled Resident Services Assistant to provide exceptional customer service and support at Homes for Students. This is a full-time role, working 40 hours per week, Monday to Friday.

Main Responsibilities
  • Deliver a warm and welcoming meet and greet service to residents, visitors, and staff.
  • Provide efficient reception support, including answering phone calls, responding to emails, and handling face-to-face inquiries.
  • Assist with help desk queries, resolving issues promptly and professionally.
Key Skills and Qualifications
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with residents, staff, and external partners.
  • Strong IT skills, with experience using computer systems, software, and hardware.
  • Able to work independently and as part of a team, prioritizing tasks and managing workload effectively.
Benefits
  • A competitive salary of £24,000 per annum, based on qualifications and experience.
  • A generous holiday package, allowing for relaxation and recharge.
  • Access to exclusive retail discounts and cycle-to-work schemes, promoting a healthy work-life balance.
About Us

Homes for Students is a leading provider of student accommodation, committed to delivering exceptional service and support. We value diversity, inclusivity, and community engagement, creating a positive and supportive environment for our residents and staff.



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