Support Service Representative
6 days ago
We have an exciting opportunity for a skilled Support Service Representative to join our EMEA team at Avidity Science. As a key member of our team, you will be responsible for delivering exceptional customer service, handling customer complaints, and promoting effective communication across the company.
Key Responsibilities:
- Provide general customer telephone and communication support.
- Support other office staff as required and assist in training new colleagues.
- Adhere to all Health and Safety policies and perform other duties as assigned.
What We're Looking For:
- Experience in administrative and customer-facing roles.
- Excellent communication, organizational, and problem-solving skills.
- Proficiency in Microsoft Office Suite.
- Self-motivated, customer-focused, and able to work effectively in a fast-paced environment.
- Languages: French and German language skills are an advantage.
Benefits:
- Vitality Private Healthcare
- Health Cash Plan
- Mental health support services, including counselling options.
- Employee Assistance Programme
- Cycle to Work Scheme
- Workplace Nursery Scheme and other enhanced family leave benefits
- Team Social Activities
Estimated Salary: £22,500 - £27,500 per annum, depending on experience.
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Avidity Science Representative
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Customer Support Specialist
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