EMEA Field Service Coordinator

3 weeks ago


Long Crendon, Buckinghamshire, United Kingdom Avidity Science - EMEA Full time
About the Opportunity

Avidity Science is seeking an EMEA Field Service Coordinator to join our team in Long Crendon, Buckinghamshire. As a vital part of our operations, you will play a crucial role in scheduling and coordinating EMEA field service engineers for customer site visits.

Your responsibilities will include handling customer complaints, providing general customer telephone and communication support, and collaborating with colleagues to resolve service issues.

Key Requirements
  • Excellent customer service skills and experience in a similar role.
  • Ability to work independently and manage multiple tasks simultaneously.
  • Familiarity with CRM systems, particularly BrightOffice.
What You'll Get
  • A competitive salary: up to £27,000 (estimated) plus performance-based bonuses.
  • An attractive benefits package, including 25 days holiday, pension contributions matched up to 8% of basic salary, and private healthcare.


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