Customer Service Advisor
5 months ago
**RME Consultants are working with a fast-growing organisation in the Long Crendon area to find a Customer Service Advisor to join their Customer Service team. NO OFFICE EXPERIENCE NEEDED**
**Role: Customer Service Advisor**
**Salary: £21,000 - £24,000 per annum**
**Working Hours: Monday - Friday, Full time office based**
**Contract: Permanent**
**Location: Long Crendon, Buckinghamshire**
**Main Duties for the Customer Service Advisor**:
- **Frequently handle both inbound and outbound calls.**:
- **Coordinate engineers' schedules for call-outs and keep them updated on their assignments.**:
- **Generate and close work orders daily.**:
- **Supervise job completion, both in-house and through subcontractor services.**:
- **Regularly update in-house systems and communicate updates to external clients.**:
- **Efficiently manage the helpdesk inbox on a daily basis.**:
- **Swiftly and effectively respond to client inquiries.**:
- **Create job orders and purchase orders on a daily basis.**:
- **Deliver exceptional customer service at all times.**:
- **Perform various administrative tasks as needed.**:
- **Previous experience in a similar role is advantageous.**:
- **Strong organizational skills and effective time management are crucial.**:
- **Attention to detail is a must.**:
- **Ability to work collaboratively as part of a team with an outgoing personality.**
**Experience required for the Customer Service Advisor**:
- **Excellent communication skills**:
- **Willingness to learn**:
- **Hunger to succeed**:
- **Team player**:
- **Previous customer service experience**
**COMG**
**Job Types**: Full-time, Permanent
**Salary**: £21,000.00-£24,000.00 per year
Schedule:
- Monday to Friday
Licence/Certification:
- Drivers Licence (required)
Work Location: In person
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