Operations Administrator for Customer Services
1 week ago
As an Operations Administrator for Customer Services, you will play a vital role in ensuring the smooth operation of our customer service department at Forward Waste Management in Cardiff. This is an excellent opportunity to work in a fast-paced environment and develop your skills in customer service and administration.
The estimated salary for this position is £23,000 - £27,000 per annum, depending on experience.
Key Responsibilities:
- Coordinating customer service requests with our in-house transport and third-party hauliers.
- Liaising with customers to resolve any issues or concerns in a professional and timely manner.
- Assisting the Customer Services Manager in managing customer complaints and resolving issues.
About the Team:
Our team is dedicated to delivering exceptional customer service and working collaboratively to achieve our goals. We are committed to ongoing training and development, and we offer a dynamic and supportive work environment.
What We Offer:
- A competitive salary package.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
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