Service Operations Specialist

13 hours ago


Cardiff, Cardiff, United Kingdom Recruit4staff Full time
Job Responsibilities
This is an exciting opportunity for a highly organized and technical individual to join our team as a Service Operations Specialist. As part of this role, you will coordinate and schedule the order book for scheduled engineer service visits, ensuring seamless communication with engineers and customers throughout the process. You will also manage problems and queries from customers related to the service process, process orders onto SAGE200 where necessary, and assist purchasing with spare part stock lists and orders to suppliers.

The successful candidate will have a strong background in customer service, with previous experience working in a service advisor role, aftersales service, scheduling or works coordinator position. They will be confident and organized over the phone, with excellent administration skills and a mechanical/technical flair in previous administration or customer service roles. A salary of £25,000 - £26,000 per annum is on offer for the right candidate.

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