Kitchen Operations Specialist

8 hours ago


Cardiff, Cardiff, United Kingdom JW Lees Full time

JW Lees is a proud family-owned business, nearly 200 years old, with 150 pubs, inns, and hotels across the North West and North Wales. We are passionate about great beer, fantastic food, and memorable experiences.

About the Job

We are seeking a highly motivated Kitchen Operations Specialist to join our team. The estimated annual salary for this role is £28,000-£40,000.

Job Description:

As a Kitchen Operations Specialist, you will be responsible for managing the day-to-day operations of the kitchen, leading by example in achieving 5* Scores on the doors, and providing exceptional customer service.

Key Responsibilities:
  • Kitchen Leadership: Lead by example in achieving 5* Scores on the doors, and maintain a positive attitude towards quality and excellence.
  • Food Quality: Ensure that all dishes meet the highest standards of quality, presentation, and taste.
  • Team Management: Manage and motivate the kitchen team to achieve business objectives and deliver exceptional results.
  • Customer Service: Provide exceptional customer service, responding promptly to customer queries and concerns.
Benefits Package

We offer a comprehensive benefits package, including:

  • Annual Profit Share: Annual profit share, reflecting the success of the company.
  • Staff Discounts: 30% discount on food and drink across our pubs and inns for you and friends and family, and 50% off food when on shift.
  • Wellbeing Support: Wellbeing support through our Employee Assistant Programme.
  • Opportunities for Progression: Opportunities to progress your career and grow within the company.


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