Pharmacy Operations Specialist

4 days ago


Cardiff, Cardiff, United Kingdom Boots Full time
About This Role

We are seeking an experienced Pharmacy Technician to join our Care Services team as a Pharmacy Operations Specialist. In this critical role, you will provide exceptional customer care and lead the operational running of our pharmacy.

Key Responsibilities
  • Plan and execute the daily workload to deliver outstanding service
  • Work closely with care homes, store teams, and GP surgeries to ensure seamless delivery of care
  • Resolve queries and issues in a timely manner, providing excellent communication and problem-solving skills
  • Lead and plan the day-to-day running of the pharmacy, supporting dispensing duties
  • Collaborate with the Regional Business Manager to promote Boots within the local community
Requirements

To be successful in this role, you will need:

  • A minimum NVQ2 in Pharmaceutical Science (or equivalent) - NVQ3 preferred
  • A full driving licence for visits to care homes
  • Excellent communication, problem-solving, and time management skills
Our Commitment to Diversity and Inclusion

We are proud to be an equal opportunities employer, passionate about embracing diversity and providing a positive working environment for all. We offer flexible working patterns to support work-life balance.

Benefits

As a Pharmacy Operations Specialist, you will enjoy a range of benefits, including:

  • Competitive salary (£35,000 - £40,000 per annum)
  • Boots Retirement Savings Plan pension scheme
  • Discretionary annual bonus scheme
  • Enhanced maternity/paternity/adoption leave pay
  • Flexible benefits scheme (via salary sacrifice)
  • Employee Assistance Programme offering free counselling and support
  • Generous staff discount
About Us

At Boots, we are committed to delivering exceptional healthcare services and creating a positive impact on people's lives. Our pharmacy operations specialist will play a vital role in achieving this mission.


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