Administrative and Service Delivery Professional
2 days ago
We are looking for an ambitious and detail-oriented individual to fill the position of Administration and Customer Service Advisor. As part of our team, you will play a vital role in delivering excellent customer service and ensuring seamless operations across Itec.
Key Responsibilities:- Efficiently obtain and document customer information.
- Develop and maintain in-depth knowledge of Itec's products, services, and systems to provide informed support.
- Manage the in-work support process, including tracking progress and mentoring calls for participants, as well as supporting teams with absent customers.
- Monitor and improve performance to meet Key Performance Indicators.
- Respond to customer complaints and queries in a timely, professional manner.
- Regularly contribute to audit preparation.
- Relevant customer service experience.
- Background in the training industry.
- NVQ Customer Service or Business Administration L2, or equivalent qualifications.
Please note that this role is subject to a DBS check, which will be funded by the employer.
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Service Delivery Coordinator
4 weeks ago
Cardiff, Cardiff, United Kingdom Aneurin Bevan University Health Board Full timeAneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. We are seeking an experienced Service Delivery Coordinator to join our team, providing administrative and clerical support to the Regional Ophthalmology service within the Scheduled Care Division.The estimated salary for this role is around £25,000 -...
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Electoral Services Administration Professional
2 weeks ago
Cardiff, Cardiff, United Kingdom Wyre Council Full timeElectoral Services Administration RoleThis is an excellent opportunity to work in the Governance and Legal Team at Wyre Council as the Council's Electoral Services Administration Officer.Your main role will be to support the Electoral Services team and provide assistance to the Electoral Registration Officer (ERO) and the Returning Officer (RO) in the...
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Service Delivery Professional
1 month ago
Cardiff, Cardiff, United Kingdom Als Full timeAbout the RoleWe are seeking a highly skilled Service Delivery Professional to join our team at ALS. As a key member, you will be responsible for providing top-notch technical support and maintenance services to our laboratory equipment.
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Care Home Training Delivery Professional
5 days ago
Cardiff, Cardiff, United Kingdom Hr Careers & Nationwide Recruitment Service (Nrs) Full timeHr Careers & Nationwide Recruitment Service (Nrs) is seeking an experienced Care Home Training Delivery Professional to join our team.Job OverviewThis exciting opportunity offers the chance to work with a successful company, providing training to support the development of professionals in the health and social care sector.The ideal candidate will have...
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Administrative Team Lead Specialist
3 weeks ago
Cardiff, Cardiff, United Kingdom Cardiff and Vale University Health Board Full timeAbout the RoleWe are seeking an experienced Administrative Team Lead Specialist to join our team at Cardiff and Vale University Health Board. As a key member of our administration team, you will be responsible for providing high-quality administrative support to senior leaders and contributing to the delivery of exceptional patient care.In this role, you...
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Financial Services Professional
1 week ago
Cardiff, Cardiff, United Kingdom Bowen Eldridge Recruitment Careers Full timeAudit & Accounts Senior Job Description:">A leading independent accounting practice in Cardiff is seeking an experienced Audit & Accounts Senior to join their team. The successful candidate will be responsible for delivering high-quality audit and non-audit services, coordinating team members in the delivery of same.This role involves working knowledge of UK...
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Healthcare Service Coordinator
3 weeks ago
Cardiff, Cardiff, United Kingdom Cardiff and Vale University Health Board Full timeJob DescriptionWe are seeking an experienced Healthcare Service Coordinator to join our team at Cardiff and Vale University Health Board. As a key member of our administration team, you will be responsible for providing high-quality administrative support to senior leaders and contributing to the delivery of exceptional patient care.In this role, you will...
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Service Delivery Expert
4 weeks ago
Cardiff, Cardiff, United Kingdom Pub and Dining - Stonegate Group Full timeWe are seeking a Service Delivery Expert to join our front-of-house team at Henrys Cafe Bar, where you will play a vital role in delivering exceptional customer experiences.Your key responsibilities will include providing warm welcomes to guests, taking orders accurately, and preparing and serving our high-quality food and drink. You will work closely with...
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Healthcare Administrative Specialist
4 weeks ago
Cardiff, Cardiff, United Kingdom Cardiff and Vale University Health Board Full timeJoin us as a Clerical Services Manager in our Outpatient Physiotherapy department and contribute to the delivery of exceptional patient care. As a member of our team, you will provide administrative support, ensuring that our services run smoothly and efficiently. This is an excellent opportunity to develop your skills and expertise in a dynamic and...
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Administration Professional
2 days ago
Cardiff, Cardiff, United Kingdom Brook Street Full timeJob DescriptionWe are looking for an Administration Professional to join our team. The successful candidate will be responsible for preparing papers and files, creating and updating records, and processing casework.You will need to have strong administration experience, excellent customer skills, and proficiency in IT systems such as Microsoft Office...
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Service Delivery Manager
2 weeks ago
Cardiff, Cardiff, United Kingdom Future Full timeJob DescriptionAre you looking for a challenging and rewarding career opportunity? Do you have a passion for delivering exceptional service and driving process excellence?As a Business Service Administrator at Future, you will play a critical role in managing external operational processes, partner change management, and data processing for business...
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Administrative Support Professional
4 weeks ago
Cardiff, Cardiff, United Kingdom Xeinadin Group Full timeJob Title: Administrative Support Professional Xeinadin Group is seeking an Administrative Support Professional to join our team. As an essential member of our operations team, you will be responsible for delivering exceptional administrative support and contributing to the overall success of our organization. About Our Company:We are a collective of over...
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Service Delivery Representative
2 weeks ago
Cardiff, Cardiff, United Kingdom Aidacare Pty Full timeAbout the RoleAidacare Pty is a leading provider of [industry services] and we are seeking an experienced Customer Service Administrator to join our team.ResponsibilitiesCustomer Support: Provide exceptional customer support via phone, email, and chat.Order Management: Manage orders from receipt to delivery, ensuring timely and accurate...
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Service Delivery Advisor
3 weeks ago
Cardiff, Cardiff, United Kingdom Maximus Full timeJoin Our Team as a Service Delivery Advisor\We are a leading provider of health and employment services, and we're looking for a skilled Service Delivery Advisor to help us achieve our goals. As a key member of our team, you will play a critical role in ensuring seamless delivery of our services to clients.\Your primary responsibility will be to provide...
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Administrative Support Professional
6 days ago
Cardiff, Cardiff, United Kingdom NHS Full timeJob Summary:Public Health Wales is seeking an experienced Clinical Office Coordinator to provide high-quality administrative support to our clinical team at a specialist breast unit in Cardiff.Main Duties:Provide administrative support to Consultant Medical Staff, ensuring effective communication between medical teams.Assist in the planning and...
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Operational Service Delivery Director
4 weeks ago
Cardiff, Cardiff, United Kingdom Cardiff and Vale University Health Board Full timeJob SummaryWe are looking for an experienced Biomedical Scientist to join our team as a Surgical Histopathology Team Lead. The successful candidate will have recent experience in surgical histopathology service delivery in an NHS ISO 15189 accredited laboratory environment and possess excellent leadership skills.Responsibilities:Lead the Surgical...
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Customer Service and Administration Role
2 weeks ago
Cardiff, Cardiff, United Kingdom Brook Street Full timeJob DescriptionWe are looking for a Customer Service and Administration Role professional to join our team. The ideal candidate will have excellent customer service skills, with a strong background in administration.You will be responsible for responding to customer inquiries, resolving issues, and providing excellent service. Additionally, you will assist...
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Delivery Services Supervisor
4 weeks ago
Cardiff, Cardiff, United Kingdom Booker Limited Full timeJob Description We are seeking a Delivery Services Supervisor to join our logistics team and assist in the day-to-day operation of our delivery services. As a key member of our logistics department, you will be responsible for ensuring that all deliveries are made on time and in full. This is an excellent opportunity to develop your leadership skills and...
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Service Delivery Specialist
3 days ago
Cardiff, Cardiff, United Kingdom ENGINEERINGUK Full timeService Delivery Specialist Job DescriptionWe are seeking a highly motivated and experienced Service Delivery Specialist to join our team. As a Service Delivery Specialist, you will be responsible for delivering exceptional customer service by installing, maintaining and repairing complex equipment and systems.Provide excellent customer service through...
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Administrative Support Professional
21 hours ago
Cardiff, Cardiff, United Kingdom Transformation Unit Full time**Job Overview**We are seeking a highly organized and detail-oriented Administrative Support Professional to join our Transformation Unit team.The successful candidate will provide comprehensive administrative and clerical support to the ENT Directorate Team, ensuring seamless day-to-day operations.Key responsibilities include:Managing databases and PMS...