Customer Service Coordinator

3 weeks ago


Cardiff, Cardiff, United Kingdom Recruit4staff Full time
Role Overview
As a seasoned Customer Service Administrator, you will play a vital role in coordinating and scheduling the order book for scheduled engineer service visits. This involves contacting engineers and customers regarding bookings for services on machinery, managing problems and queries from customers related to the service process, and processing orders onto SAGE200 where necessary.

The ideal candidate will have previous experience working in a service advisor role, aftersales service, scheduling or works coordinator position. You will be confident and organized over the phone, with excellent administration skills and a mechanical/technical flair in previous administration or customer service roles.

We are representing an established Manufacturing business in their search for a skilled professional to work in their offices in Holywell. Commutable locations include Mold, Rhyl, Denbighshire, Flintshire, Chester, Wrexham. The successful candidate can expect a salary of £25,000 - £26,000 per annum.

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