Customer Service Coordinator

18 hours ago


Cardiff, Cardiff, United Kingdom Forward Waste Management Full time
Job Title: Customer Service Coordinator

Forward Waste Management is a dynamic and focused company providing innovative waste management services to the manufacturing sector.

The role involves working as part of a team, coordinating customer service requests with our in-house transport and third-party hauliers. We estimate an annual salary of £22,000 - £25,000, depending on experience.

About the Role:

  • Liaise with customers on their waste collections and coordinate this with our sub-contractors to ensure customer needs are met within the service level agreement set.
  • Communicate effectively with customers, ensuring that their queries are addressed promptly and efficiently.


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