Guest Services Coordinator

6 days ago


Cardiff, Cardiff, United Kingdom Park Plaza Cardiff Full time

We are seeking a Guest Services Coordinator to join our team at Park Plaza Cardiff. This role offers an exciting opportunity to work in a dynamic and customer-focused environment, delivering exceptional hospitality and exceeding guest expectations.

Responsibilities include:

  • Manage guest arrivals and departures efficiently
  • Coordinate room allocation and management
  • Handle incoming phone calls and respond promptly to guest queries and complaints

A successful Guest Services Coordinator will possess strong communication and interpersonal skills, with the ability to work effectively in a team environment. The salary for this role is estimated at £25,500 per annum, taking into account the requirements and responsibilities of the position.



  • Cardiff, Cardiff, United Kingdom Accor Hotels Full time

    About the Job:We are looking for a skilled individual to join our team as a Guest Experience Coordinator. As a key member of our Food and Beverage team, you will be responsible for delivering exceptional customer experiences through prompt, efficient and courteous service. You will also maintain accurate guest accounts, manage communication channels between...


  • Cardiff, Cardiff, United Kingdom Park Plaza Cardiff Full time

    Park Plaza Cardiff: A Great Place to WorkLocated in the heart of Cardiff, our hotel offers a unique blend of comfort, style, and exceptional service. We are proud to offer a range of benefits to our staff, including competitive salaries, opportunities for career development, and a fun and supportive working environment.Job Description:Delivering exceptional...


  • Cardiff, Cardiff, United Kingdom Park Plaza Cardiff Full time

    Job Title: Guest Services RepresentativeWe are seeking a friendly and efficient Guest Services Representative to join our team at Park Plaza Cardiff. As a key member of our front office team, you will be responsible for delivering exceptional customer service and ensuring a smooth guest experience.Main ResponsibilitiesTo provide exceptional customer service...


  • Cardiff, Cardiff, United Kingdom Accor Hotels Full time

    Receptionist Opportunity at The HoxtonWe are seeking a dedicated and organized Receptionist to join our team at The Hoxton Shepherd's Bush in West London. Our hotel features 237 stylish bedrooms, a lively restaurant, and a large open lobby. As the first point of contact for our guests, you will need to provide exceptional customer service and have a calm...


  • Cardiff, Cardiff, United Kingdom Best Days Travel Full time

    Job Title: Hotel Booking CoordinatorWe are seeking a highly organized and detail-oriented Hotel Booking Coordinator to join our team at Best Days Travel. This role involves managing hotel reservations, interacting with guests, and providing exceptional customer service.About the RoleThe successful candidate will be responsible for handling inquiries, making...


  • Cardiff, Cardiff, United Kingdom AccorHotel Full time

    Lead a team of professionals as a Multisite Guest Service Director at Accor Hotel, where you'll oversee guest service teams across multiple locations.This is an exceptional opportunity to showcase your leadership skills and drive exceptional guest experiences. If you have a talent for ensuring seamless operations and the drive to elevate our service...


  • Cardiff, Cardiff, United Kingdom AccorHotel Full time

    Are you a customer service expert looking to join AccorHotel in Cardiff GateWe have an exciting opportunity for a multiskilled team member to provide exceptional guest experiences and foster meaningful connections with customers while maintaining a professional demeanor.The ideal candidate will have excellent communication skills, customer service...


  • Cardiff, Cardiff, United Kingdom St. David's Ltd. Full time

    Job SummaryWe are seeking a highly motivated Guest Services Team Lead to join our team at St. David's Ltd. in Cardiff.This is an excellent opportunity for someone who is passionate about delivering exceptional customer service and driving operational efficiency in a fast-paced shopping centre environment.The successful candidate will have experience of...


  • Cardiff, Cardiff, United Kingdom Flight Club Darts Full time

    Role OverviewWe are seeking a highly motivated and experienced Duty Manager to join our team at Flight Club Darts.Compensation and BenefitsThe successful candidate can expect a salary of £40,000 - £50,000 per annum, depending on experience, as well as a range of benefits including a bonus scheme, pension plan, and access to training and development...


  • Cardiff, Cardiff, United Kingdom Pieminister Full time

    Pieminister is looking for a skilled Food Service Coordinator to join our team. As a key member of our operations team, you'll play a vital role in ensuring the smooth running of our restaurants and supporting our Restaurant Managers in delivering exceptional guest experiences.In this role, you'll be responsible for coordinating front-of-house and...


  • Cardiff, Cardiff, United Kingdom Celtic Manor Resort Full time

    About UsThe Parkgate Hotel is a prestigious hotel in Cardiff, renowned for its luxury and impeccable service. As a Housekeeping Associate, you will be part of our exceptional team that strives to maintain the highest standards of cleanliness and presentation in our guest bedrooms.We are seeking a total perfectionist who shares our passion for the luxury...


  • Cardiff, Cardiff, United Kingdom St. David's Ltd. Full time

    Key ResponsibilitiesThe Operational Efficiency Coordinator will be responsible for improving skills and knowledge in guest-facing roles, line managing the Guest Services team, and driving exceptional guest service.You will oversee guest experience, working with security and housekeeping teams to deliver high standards of customer service, and conduct...


  • Cardiff, Cardiff, United Kingdom Celtic Manor Resort Full time

    Role OverviewWe are seeking a skilled and experienced individual to join our Housekeeping team at Celtic Manor Resort in Cardiff as a Luxury Hotel Team Member. As a member of our team, you will be responsible for delivering exceptional guest experiences and maintaining the highest standards of cleanliness and presentation in our guest bedrooms.Your Key...


  • Cardiff, Cardiff, United Kingdom WGC Ltd. Full time

    Become a valued member of our hotel housekeeping team at WGC Ltd.We are looking for a highly motivated and organized individual to join our team as a Hotel Guest Experience Specialist. In this role, you will play a crucial part in ensuring that all guest rooms are cleaned to the highest standards, while also providing exceptional customer service and...

  • Service Coordinator

    2 weeks ago


    Cardiff, Cardiff, United Kingdom Recruit4staff Full time

    A Service Coordinator is required to work in our offices in Holywell. This is a great opportunity for someone with previous experience in a similar role to take their career to the next level.About the JobAnnual salary: £25,000 - £26,000The successful candidate will be responsible for coordinating and scheduling order books for scheduled engineer service...

  • Project Coordinator

    7 days ago


    Cardiff, Cardiff, United Kingdom M Group Services Full time

    Morrison Energy Services Transmission Networks (MES TN) is seeking a detail-oriented Project Coordinator to support our project management team in the UK.In this role, you will be responsible for coordinating project logistics, scheduling, and documentation.We estimate the salary for this role to be around £35,000 - £50,000 per annum, depending on...


  • Cardiff, Cardiff, United Kingdom M Group Services Full time

    We are seeking a highly motivated and organized Project Coordination Specialist to join our team at Morrison Energy Services Transmission Networks (MES TN). As a Project Coordination Specialist, you will play a key role in coordinating and managing project resources, timelines, and budgets.About the Role:You will work closely with our Operational Team to...


  • Cardiff, Cardiff, United Kingdom Ellie Mental Health - 178 Full time

    We are seeking a highly skilled Healthcare Services Coordinator to join our team at Ellie Mental Health. This exciting opportunity will allow the successful candidate to play a key role in coordinating healthcare services, ensuring seamless delivery of care to clients, and supporting the development of new initiatives and programs.As a Healthcare Services...


  • Cardiff, Cardiff, United Kingdom Cyngor CaerdyddCardiff Council Full time

    Job Description: Residential Service CoordinatorCyngor Caerdydd/Cardiff Council is hiring a Residential Service Coordinator to join our Independent Living Services Team. In this role, you will be responsible for coordinating residential services to support vulnerable adults in living independently at home.As a Residential Service Coordinator, you will work...


  • Cardiff, Cardiff, United Kingdom Brook Street UK Full time

    Welcome to Brook Street UK, where we're passionate about delivering exceptional mental health support services.Wellbeing Services CoordinatorWe're looking for a skilled Wellbeing Services Coordinator to join our team on a temporary, part-time basis.About the Role:You'll work closely with our team to coordinate mental health support services for...