Guest Services Team Lead

About UsThe Parkgate Hotel is a prestigious hotel in Cardiff, renowned for its luxury and impeccable service. As a Housekeeping Associate, you will be part of our exceptional team that strives to maintain the highest standards of cleanliness and presentation in our guest bedrooms.We are seeking a total perfectionist who shares our passion for the luxury...

We are seeking a Guest Services Coordinator to join our team at Park Plaza Cardiff. This role offers an exciting opportunity to work in a dynamic and customer-focused environment, delivering exceptional hospitality and exceeding guest expectations.Responsibilities include:Manage guest arrivals and departures efficientlyCoordinate room allocation and...

Lead a team of professionals as a Multisite Guest Service Director at Accor Hotel, where you'll oversee guest service teams across multiple locations.This is an exceptional opportunity to showcase your leadership skills and drive exceptional guest experiences. If you have a talent for ensuring seamless operations and the drive to elevate our service...

Job Title: Guest Services RepresentativeWe are seeking a friendly and efficient Guest Services Representative to join our team at Park Plaza Cardiff. As a key member of our front office team, you will be responsible for delivering exceptional customer service and ensuring a smooth guest experience.Main ResponsibilitiesTo provide exceptional customer service...

Park Plaza Cardiff: A Great Place to WorkLocated in the heart of Cardiff, our hotel offers a unique blend of comfort, style, and exceptional service. We are proud to offer a range of benefits to our staff, including competitive salaries, opportunities for career development, and a fun and supportive working environment.Job Description:Delivering exceptional...

Are you a customer service expert looking to join AccorHotel in Cardiff GateWe have an exciting opportunity for a multiskilled team member to provide exceptional guest experiences and foster meaningful connections with customers while maintaining a professional demeanor.The ideal candidate will have excellent communication skills, customer service...

About the RoleWe are seeking a highly motivated and organized individual to fill the role of Front Desk Assistant at Park Plaza Cardiff.Key Responsibilities:Ensuring seamless check-in and check-out processes for guests.Handling phone calls and emails, responding to guest inquiries and resolving issues promptly.Coordinating room allocations and managing front...

Company DescriptionJoin our dynamic guest service team as a Multi-skilled Member and become an integral part of our pet-friendly hotel experience! Situated in the vibrant city of Cardiff, our hotel offers not just a job, but a chance to explore the rich history and culture of Wales. From the iconic Cardiff Castle to leisurely walks along Cardiff Bay,...

At LEAD Careers, we are seeking a skilled Senior Landscape Architect to lead our design and assessment projects. This role is ideal for a highly experienced professional with strong technical skills and a passion for mentoring junior team members.About the RoleWe are looking for an individual who can oversee landscape projects from concept through to...

Main ResponsibilitiesCustomer Relations: Build strong relationships with guests to ensure their needs are met and exceeded.Team Management: Lead a dedicated team in achieving operational excellence and providing exceptional service.Commercial/Sales: Drive revenue growth through effective sales strategies and promotional activities.Management and...

About the Job:We are looking for a skilled individual to join our team as a Guest Experience Coordinator. As a key member of our Food and Beverage team, you will be responsible for delivering exceptional customer experiences through prompt, efficient and courteous service. You will also maintain accurate guest accounts, manage communication channels between...

Role OverviewWe are seeking a skilled and experienced individual to join our Housekeeping team at Celtic Manor Resort in Cardiff as a Luxury Hotel Team Member. As a member of our team, you will be responsible for delivering exceptional guest experiences and maintaining the highest standards of cleanliness and presentation in our guest bedrooms.Your Key...

Receptionist Opportunity at The HoxtonWe are seeking a dedicated and organized Receptionist to join our team at The Hoxton Shepherd's Bush in West London. Our hotel features 237 stylish bedrooms, a lively restaurant, and a large open lobby. As the first point of contact for our guests, you will need to provide exceptional customer service and have a calm...

Job Title: Hotel Booking CoordinatorWe are seeking a highly organized and detail-oriented Hotel Booking Coordinator to join our team at Best Days Travel. This role involves managing hotel reservations, interacting with guests, and providing exceptional customer service.About the RoleThe successful candidate will be responsible for handling inquiries, making...

Job SummaryLEAD Careers seeks a seasoned Senior Landscape Architect to lead our design and assessment teams. This position offers a unique opportunity for professional growth and development within a dynamic environmental consultancy.About the PositionThe successful candidate will oversee landscape projects from conceptualization to completion, ensuring...

Become a valued member of our hotel housekeeping team at WGC Ltd.We are looking for a highly motivated and organized individual to join our team as a Hotel Guest Experience Specialist. In this role, you will play a crucial part in ensuring that all guest rooms are cleaned to the highest standards, while also providing exceptional customer service and...

Senior Landscape Architect OpportunityWe are seeking an experienced Senior Landscape Architect to join our team at Lead Careers. This is a fantastic opportunity for a skilled professional to lead projects from inception to completion, providing mentoring, guidance, and project leadership skills.The ideal candidate will have a Master's degree in Landscape...

We are looking for a talented Front Office Team Lead to join our team at Novotel Cardiff Centre. As the front office manager, you will be responsible for leading, training, and motivating the front office team to deliver outstanding customer service and maintaining high standards of quality and performance.Main Responsibilities• Lead, train, and motivate...

About the RoleAs a Senior Landscape Architect at Lead Careers, you will be responsible for managing a team of landscape architects across various projects. You will provide project leadership and guidance to ensure projects are completed on time and within budget.The ideal candidate will have a Master's degree in Landscape Architecture and be a Chartered...

We are seeking a seasoned Housekeeping Supervisor to join our team at SeeMeHired in the Leisure and Tourism sector. This is a permanent full-time position with 40 hours across 5 variable days, including weekends and bank holidays.This role offers a competitive rate of pay based on experience, along with enhanced holiday entitlement, discounted staff breaks,...