Customer Support Administrative Officer
19 hours ago
We are seeking a highly motivated individual to join our team as an Administrative and Customer Service Advisor. The successful candidate will be responsible for providing exceptional customer service to all provisions across Itec.
Key Responsibilities:- Obtain relevant customer information through effective communication channels.
- Utilize in-depth knowledge of Itec products, services, processes, and systems to provide comprehensive support.
- Manage the in-work support process, track progress, and mentor calls for each participant, as well as support teams with customers who fail to attend.
- Meet Key Performance Indicators related to the role.
- Address complaints and queries in a timely, professional, and effective manner.
- Contribute to audit preparation on a regular basis.
- Prior experience in customer service is essential.
- Experience within the training industry would be advantageous.
- Holding or working towards NVQ Customer Service or Business Administration L2, or equivalent qualification.
This role requires a DBS check, which will be met by the company.
-
Administrative Support Officer
6 days ago
Cardiff, Cardiff, United Kingdom Brook Street Full timeJob Title: Administrative Support OfficerSalary: £18,000 - £22,000 per annum (dependent on experience)We are seeking a highly skilled and professional Welsh-speaking administrative support officer to provide welcoming and efficient services in Cardiff Central. As the first point of contact for visitors and clients, this role requires excellent customer...
-
Administrative Support Coordinator
6 days ago
Cardiff, Cardiff, United Kingdom Hays Business Support Full timeWe are seeking an Administrative Support Coordinator to join our team at Hays Business Support. This is a fantastic opportunity to work in a leading healthcare organization within NHS Wales, one of 11 esteemed organizations.The successful candidate will be responsible for providing administrative support to consultants and senior management team members....
-
Administrative Support Coordinator
3 days ago
Cardiff, Cardiff, United Kingdom AllClear - Voted UK's No.1 for Customer Care Full timeAllClear, the UK's No.1 for Customer Care, is seeking an experienced HR Operations Specialist to join our team in Cardiff!We offer a competitive salary of £39,000 - £43,000 per annum, depending on experience, and a friendly and supportive working environment.About the RoleThis is an exciting opportunity for an enthusiastic and motivated HR professional to...
-
Administrative Support Officer
4 weeks ago
Cardiff, Cardiff, United Kingdom Cardiff County Council Full timeAbout The RoleWe are seeking an experienced administrative support officer to join our Parking Services team at Cardiff County Council.The successful candidate will provide administrative support to our Parking and Moving Traffic Offences Officers in the processing of Penalty Charge Notices (PCNs), debt recovery, and administration of blue badges and...
-
Administration and Support Officer
6 days ago
Cardiff, Cardiff, United Kingdom Educators Wales Full timeJob OverviewEducators Wales seeks a highly motivated Administration and Organisation Officer to join their team. This role is responsible for undertaking administrative, financial, and organisational processes within a busy school office.About the RoleThe successful candidate will have proven clerical/administrative experience and be able to work...
-
Administrative Support Officer
6 days ago
Cardiff, Cardiff, United Kingdom Browne Jacobson LLP Full timeJob Title: Administrative Support OfficerAbout the Role:We are seeking a highly organized and detail-focused Administrative Support Officer to join our team. In this role, you will provide exceptional support to our Corporate Governance team by ensuring the efficient and timely submission of annual statutory documents for our clients.This position involves...
-
Administrative and Data Support Officer
3 days ago
Cardiff, Cardiff, United Kingdom NHS Full timeJob SummaryWe are seeking an experienced Clerical and Data Officer to join our team in Cardiff. As a key member of our department, you will provide administrative support to our clinic, ensuring the smooth running of daily operations.About the RoleThe successful candidate will have excellent communication and organisational skills, with the ability to work...
-
Administrative Support Officer
19 hours ago
Cardiff, Cardiff, United Kingdom Educators Wales Full timeThe role of an Office Administration and Organisation Specialist at Educators Wales involves undertaking various administrative, financial, and organisational tasks within a busy school office.Key ResponsibilitiesUndertake administrative, financial, and organisation processes.Utilise ICT and communication skills effectively.Maintain accurate records and...
-
Physiotherapy Administration Support Officer
4 weeks ago
Cardiff, Cardiff, United Kingdom Cardiff and Vale University Health Board Full timeCardiff and Vale University Health Board is seeking a highly motivated Physiotherapy Administration Support Officer to join our Outpatient Physiotherapy service. The successful candidate will provide administration and clerical support, working primarily in our centralised administration hub at Cardiff Royal Infirmary or University Hospital of Wales.We are...
-
Administrative Support Specialist
6 days ago
Cardiff, Cardiff, United Kingdom Dye & Durham Corporation Full timeJob DescriptionThis Administrative Support Specialist role provides an exciting opportunity to join our dynamic team in Cardiff. As a key member of our Customer Operations department, you will provide administrative support to our senior leadership and ensure the smooth operation of our business.Key ResponsibilitiesProvide administrative support to senior...
-
Administrative Support Officer
4 weeks ago
Cardiff, Cardiff, United Kingdom Cardiff & Vale University Health Board Full timeJob SummaryThis role involves providing comprehensive logistics administrative support for the organisation.Duties include liaising with Customs clearing agents and Courier services, scheduling deliveries, and maintaining customs entries.The ideal candidate will have experience working in a healthcare or laboratory environment and knowledge of customs...
-
Administrative Support Specialist
20 hours ago
Cardiff, Cardiff, United Kingdom Xeinadin Group Full timeXeinadin Group is seeking an experienced Reception and Administrative Assistant to join their team. The successful candidate will be responsible for providing high-quality administrative support to the Area Practice Manager and ensuring the smooth day-to-day operation of the office.About the RoleThis is an exciting opportunity for someone who is highly...
-
Administrative Liaison Officer
2 days ago
Cardiff, Cardiff, United Kingdom Legal News Wales Full timeAdministrative Liaison Position at Legal News WalesWe are seeking a highly organised Administrative Liaison Officer to join our team at Legal News Wales. This role involves supporting our Immigration & Sports Law teams, providing administrative assistance, and contributing to the effective management of our office.The successful candidate will have...
-
Senior Office Administrator
6 days ago
Cardiff, Cardiff, United Kingdom Dye & Durham Corporation Full timeAbout the RoleThis Senior Office Administrator position offers a unique opportunity to join our growing technology company in Cardiff. As a key member of our Customer Operations team, you will provide administrative support to our senior leadership and ensure the smooth operation of our business.Key ResponsibilitiesProvide high-level administrative support...
-
Cardiff, Cardiff, United Kingdom Transformation Unit Full timeAbout the Role:As a Physiotherapy Administration and Clerical Support Officer, you will be working with our Outpatient Physiotherapy service, providing administrative support to help us deliver high-quality services to patients.We are seeking an enthusiastic and motivated individual to join our team. If you have previous experience in a clerical role and are...
-
Executive Office Manager
6 days ago
Cardiff, Cardiff, United Kingdom Hays Business Support Full timeWe are seeking an Executive Office Manager to join our team at Hays Business Support. As a key member of our team, you will be responsible for providing administrative support to consultants and senior management team members. This includes coordinating meetings, taking minutes, and preparing agendas, as well as arranging travel schedules and managing...
-
Office Administration Lead
2 weeks ago
Cardiff, Cardiff, United Kingdom Pertemps Cardiff Full timeJob Title: Office Manager We are seeking an experienced professional to support our Service Centre Manager in managing a dynamic team, driving business growth and maintaining high standards of customer satisfaction. The ideal candidate will have excellent leadership skills, with the ability to motivate and develop a small team.Main ResponsibilitiesTeam...
-
Administrative Support Professional
4 weeks ago
Cardiff, Cardiff, United Kingdom Xeinadin Group Full timeJob Title: Administrative Support Professional Xeinadin Group is seeking an Administrative Support Professional to join our team. As an essential member of our operations team, you will be responsible for delivering exceptional administrative support and contributing to the overall success of our organization. About Our Company:We are a collective of over...
-
Administrative Support Specialist
3 weeks ago
Cardiff, Cardiff, United Kingdom Northreach Full timeCompany OverviewWe are a dynamic recruitment agency that connects businesses with top talent in the cell & gene therapy, fintech, and digital sectors. Our mission is to provide a seamless and personalised recruitment experience for clients and candidates, and to create a positive work environment that encourages equality, innovation, and professional...
-
Administrative Support Specialist
2 weeks ago
Cardiff, Cardiff, United Kingdom Brook Street Full timeJob Title: Administrative Support SpecialistLocation: MoldSalary: £25,000 - £30,000 per annumCompany Overview:We are Brook Street, a leading recruitment agency providing job opportunities in various sectors.Job Description:We are seeking an organised and motivated individual to join our team as an Administrative Support Specialist. This role involves...