Administrative Support Officer

5 days ago


Cardiff, Cardiff, United Kingdom Cardiff County Council Full time

About The Role

We are seeking an experienced administrative support officer to join our Parking Services team at Cardiff County Council.

The successful candidate will provide administrative support to our Parking and Moving Traffic Offences Officers in the processing of Penalty Charge Notices (PCNs), debt recovery, and administration of blue badges and resident parking permits.

Key Responsibilities

  • Provide administrative support to Parking and Moving Traffic Offences Officers
  • Process Penalty Charge Notices (PCNs) from initiation to debt recovery stage
  • Administer blue badges and resident parking permits, including answering customer queries and processing paperwork

About You

You must be able to communicate clearly and concisely with customers and colleagues in a fair and reasonable manner. You must also be able to make uniformed decisions, analyse documents accurately, and work as part of a team.

Benefits

This role offers a competitive salary range of £22,601 - £25,758 per annum, depending on experience, plus benefits.



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